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“November getaway”

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Fire Mountain Lodge
Ranked #22 of 28 Hotels in Canmore
Reviewed 8 December 2017

Our group had 2 rooms, an end unit and one in the middle. I preferred the end unit but the cost was significantly more. Wish we could know which type of room you get for your value. Nice place though, easy to find.

Stayed: November 2017, travelled with friends
Review collected in partnership with this hotel
Thank 327daytripper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waymarker, Guest Relations Manager at Fire Mountain Lodge, responded to this reviewResponded 12 December 2017

Thank you very much for your review, we enjoy hearing from all of our guests. We appreciate your note on which type of units we offer, we have passed along your concerns to our team. We hope you come back again soon.

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6 - 10 of 128 reviews

Reviewed 11 November 2017

The place was amazing. The view was beautiful and very reasonably priced. The rooms are very comfortable and we thoroughly enjoyed staying there. The location was perfect for us and it was very quiet.

Stayed: October 2017, travelled with family
Review collected in partnership with this hotel
Thank kim_gorrill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waymarker, Guest Relations Manager at Fire Mountain Lodge, responded to this reviewResponded 13 November 2017

Thank you for your review, we always appreciate hearing from our guests. We hope you come back again soon!

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Reviewed 9 November 2017

Good location. Difficult to get door open and no front desk to assist. Well stocked kitchen. Nice to have 2 full bathrooms and a half bath. Foùr slice toaster was nice, & dish washer. Please replace shower curtain liner!

Stayed: November 2017, travelled with friends
Review collected in partnership with this hotel
Thank aparas_553020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waymarker, Guest Relations Manager at Fire Mountain Lodge, responded to this reviewResponded 10 November 2017

Thank you very much for your review, we always appreciate hearing honest reviews from our guests. I apologize for the issues you faced while staying with us. We have passed along your concerns to the on site management team and they are looking into a solution. If you would like to discuss your stay further I encourage you to please contact Barb Scott at barb.scott@waymarker.ca

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Reviewed 23 October 2017

We spent the weekend at Fire Mountain Lodge it was our first time staying here, being in the hotel business for over fifteen years I can honestly say these rooms would not pass inspection, are they disgusting dirty no, but they aren't exactly clean either, the baseboards were filthy, the top of the microwave is covered in grease,as well as the top of the fridge and pictures are dusty on the ledges and there was a huge handprint on our bedroom mirror, the hot tub didn't work while we were there either:(. The views from the room are absolutely beautiful and the staff is very friendly but the condition of the room is the reason why we won't be returning to this hotel hope they don't get a inspection soon;)

Room Tip: If you do chose this hotel definitely as for second floor
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  • Stayed: October 2017, travelled with family
    • Value
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Thank theresawirc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waymarker, Guest Relations Manager at Fire Mountain Lodge, responded to this reviewResponded 1 November 2017

Thank you for your review, we appreciate hearing from all of our guests. I would like to sincerely apologize for the issues you faced while staying with us. We have passed along your comments and concerns on to our onsite team and the issues are being addressed. If you wish to discuss your stay further I encourage you to please contact Barb Scott at barb.scott@waymarker.ca

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Reviewed 23 October 2017

Overall this was a wonderful quiet 3-bedroom suite, with fireplace, comfortable beds, good balcony, and fantastic view of the mountains. The parking was good, and the independent check-in and -out of the room was easy. The only negative was that the carpets could use a thorough cleaning, although everything else was very clean. We wished we had more time (only one night) to spend here and truly enjoy it, and will definitely consider staying again.

Stayed: October 2017, travelled with family
Review collected in partnership with this hotel
Thank Kirby M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waymarker, Guest Relations Manager at Fire Mountain Lodge, responded to this reviewResponded 25 October 2017

Thank you for your review, we always appreciate hearing from our guests. We have passed along your concerns to our on site managers and they are being addressed. We do hope you come back again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Fire Mountain Lodge

Address: 121 Kananaskis Way, Canmore, Alberta T1W 2X2, Canada
Region: Canada > Alberta > Canadian Rockies > Kananaskis Country > Canmore
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites
Hotel Style:
Ranked #22 of 28 Hotels in Canmore
Price Range: RM 593 - RM 1,552 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Fire Mountain Lodge 3*
Number of rooms: 6
Official Description (provided by the hotel):
Fire Mountain Lodge mixes the amenities of a resort experience with the privacy and independence of your own condo. Stunning views of the famed Three Sisters peaks, Lawrence Grassi Ridge and Rundle Mountain draw the breathtaking outdoors into every room, while the urban-inspired interiors entice you to stay for good. Resort Amenities •Outdoor hot tub (open year-round) •Exercise room with men's and women's change rooms •Covered parking •High speed Internet access. ... more   less 
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Also Known As:
Fire Mountain Hotel Canmore
Fire Mountain Lodge Canmore, Canada - Alberta

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