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“Smaller, quaint motel with smaller but very clean rooms & excellent staff”
Review of Swiss Chalet Motel

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Swiss Chalet Motel
Ranked #5 of 20 Hotels in Revelstoke
Certificate of Excellence
Reviewed 17 September 2017

Convenient, easy to find smaller but quaint motel. Single queen room was on the small side but adequate & very neat & clean. Had all the ammenities including coffee maker, flat screen TV, mini fridge, A/C, phone, digital clock, smaller table & 2 chairs. Front desk clerk was very friendly & most accommodating.

Room Tip: Rooms at the back of the motel are a bit further from the street therefore a bit less noisy.
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  • Stayed: September 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Keith B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swiss_Chalet_Manager, Owner at Swiss Chalet Motel, responded to this reviewResponded 25 September 2017

Hi Keith,
Thank you for your review. Glad to hear you enjoyed the clean rooms, excellent staff and your stay with us overall.
Thank you again for your review!
Eric Scarcella
Owner

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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12 - 16 of 549 reviews

Reviewed 14 September 2017

I booked this based upon internet feedback and pricing. Other places nearby were rated better, but their pricing was too high for our budget.

The staff was friendly and helpful. It's a no smoking facility, but some guests were smoking right outside of their room, and we were concerned that it might drift back toward our room. When mentioned to the individual at the desk, she quickly and discreetly directed them to an area set aside for smoking, away from the rooms.

The queen bed was comfortable, although not the best I've ever had. The room was clean, and everything worked fine. The "mixed review" title for this review comes from the size of the room. It was so small that it seemed a shoehorn might have been advantageous. The bed barely fit in the room, making moving around difficult. It was the only real complaint. The shower was large and exceptional, given the size of the rest of the room. Breakfast was limited.

So, if it's just a good night's sleep you want, and a tight fit isn't a problem, this will probably work for you. If you need some space, then you will be uncomfortable. I do not know if the other rooms were as small as this one, so if you have kids (we did not) it would be advisable to make sure in advance that the room you get can accommodate the number of people in your party.

Pricing was around $160 after taxes, senior rate. Other places in town were higher, others were lower, based upon my internet search. Location was good. Downtown was easily accessible by car, and it was easy to find.

Room Tip: Be sure the size of the room meets your needs.
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  • Stayed: July 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank F4981JCmichaels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swiss_Chalet_Manager, Owner at Swiss Chalet Motel, responded to this reviewResponded 25 September 2017

Dear valued guest,

We appreciate your feedback. I'm happy to hear that you had a comfortable nights stay with us and found our staff friendly and helpful. Regarding the room, we do offer a range of room sizes to suit different needs. Our premium and deluxe rooms are more spacious. Please do come speak to us next time and we will do our best to make arrangements.

Thank you again for taking the time to write a review. I hope to welcome you back in the future!

Sincerely,
Eric Scarcella
Owner

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Reviewed 9 September 2017

Breakfast was decent, hotel personnel very friendly and accomodating. Situated close to various restaurants, downtown attactions such a rail museum and the outdoor music nights featuring local and visiting bands.

Room Tip: main rail line for all cargo trains goes by front of motel 24/7 altho for those of us that like soun...
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  • Stayed: August 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank ronandsue2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swiss_Chalet_Manager, Owner at Swiss Chalet Motel, responded to this reviewResponded 25 September 2017

Hi there,

Thank you very much for your feedback! Glad to hear you enjoyed the free breakfast and found our personnel to be friendly and accommodating.

Thank you again for your review!

Eric Scarcella
Owner

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 September 2017

A large (40+ people) hiking group from Penticton basically took over this wonderful, accommodating motel. The motel and staff met our every need and went beyond what would be expected. The rooms were updated with great beds, good towels and very clean. The staff were super friendly and met our requests such as opening the breakfast area early so we could go hiking early in the day and provided an area for the group to gather together. The breakfast was more than adequate with boiled eggs, yummy waffles, breads, bagels, cereals, yogurt and the usual continental fare. Good coffee too! Although the trains were running round the clock, I don't think there is a place that you wouldn't hear the train in Revelstoke. The motel is also close enough to walk to the main part of town to visit stores and restaurants. I would highly recommend this motel for a short or long term stay. Thanks again Eric, Emily and Chaudette! I know where I will stay if I am back to Revelstoke. :)

Room Tip: There is a room that offers a jacuzzi and another room on the second floor that offers a big patio.
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  • Stayed: September 2017, travelled with friends
    • Value
    • Rooms
    • Service
Thank 2globe4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swiss_Chalet_Manager, Owner at Swiss Chalet Motel, responded to this reviewResponded 25 September 2017

Hi there!
Thank you so much for your wonderful review! It was so great to have yourself and the whole hiking group in Revelstoke. We always try to go above and beyond for our guests and it really was a treat to host. I'm happy to hear that your trip was a success and that you enjoyed the breakfast. Myself and the rest of our team hope to welcome you back in the future.
Sincerely,
Eric Scarcella
Owner

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Reviewed 7 September 2017

Travelling in a group. We booked two rooms - one with a queen and one with 2 queens, based on reviews. The reviews were accurate. The rooms were basic but clean with all the amenities. A train went by through the middle of the night, so we all thought it was great. This is Revelstoke charm. I thought the rooms a bit pricey, but it appears all hotels are costly here. I would stay again.

  • Stayed: August 2017, travelled with friends
    • Value
    • Rooms
    • Service
Thank Sally O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swiss_Chalet_Manager, Owner at Swiss Chalet Motel, responded to this reviewResponded 25 September 2017

Hi there,
Thank you for your review. I'm pleased to read that you found your stay to be as expected and that there weren't any unwarranted surprises. Thank you again for your review and I hope to welcome you back on your next trip to Revelstoke.
All the best,
Eric Scarcella
Owner

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Swiss Chalet Motel

Address: 1101 Victoria Rd West, Revelstoke, British Columbia V0E 2S0, Canada
Phone Number:
Region: Canada > British Columbia > Kootenay Rockies > Revelstoke
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites
Hotel Style:
#2 Best Value Hotel in Revelstoke
#4 Family Hotel in Revelstoke
#4 Romantic Hotel in Revelstoke
#4 Business Hotel in Revelstoke
Price Range: RM397 - RM476 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Swiss Chalet Motel 3*
Number of rooms: 22
Official Description (provided by the hotel):
Whether you come to Revelstoke, British Columbia, for the powder in winter or the hiking or mountain biking in summer to name a few you will find the Swiss Chalet Motel is in a prime location. The nightlife, restaurants and shops in the historic downtown area are only a short walk away. The motel caters to those on a budget with standard one and two queen rooms, for those travelling in a large group the two-bedroom rooms are perfect and for those who want that something extra special will appreciate the specialty suites which have a king-size bed and one room featuring a 2 person jacuzzi tub. The Swiss Chalet Motel gives you more for your money with our free 'great start' breakfast including Belgium Waffles and more, high-speed wireless Internet and Revelstoke Aquatic / Fitness Centre passes. It’s no wonder why the Swiss Chalet Motel is rated one of the top motels in Revelstoke due to the great value, clean rooms and friendly service. ... more   less 
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Also Known As:
Swiss Chalet Hotel Revelstoke
Swiss Chalet Revelstoke

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