Since I was travelling for work and my room was booked for me, I hadn't looked into the hotel. I wasn't expecting to pull up to such a nice looking hotel. The staff were friendly and helpful whenever I dealt with them, but what really blew me away was the clever and clean design of the room. It had everything from a large TV that rotated to where I needed it to be to stainless steel appliances (including dishwasher). It was nice to look out the window and see the mountains in the distance. The rooms were extremely clean! I cannot stress this enough. Even the location in Burnaby was only a short train ride away from downtown Vancouver. I also like the green concept behind the element chain, I would seek out this series of hotels in the future.