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“All round great place to stay in cornwall”
Indoor Pool
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Indoor Pool
Bar Outdoor Pool
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Very good
5 reviews
Indoor Pool
Bar
Outdoor Pool
Area
Gym
Bedroom
Shower room
Lounge
Kitchen
Kitchen
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Overview
Holiday Rental House -
2 Bedrooms, 1 Bathroom, Sleeps 4
Newquay, Cornwall, England

Reviews from our community

Very good - based on 5 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
Dobs007
Portsmouth, United Kingdom
2 reviews
“Yuck! Needs updating and cleaning”
Reviewed 30 July 2015 for a stay in July 2015

On arrival called person as instructed to collect key. Person barely spoke English, was very rude and we seemed to be a massive inconvenience. Good start 5 minutes into the holiday.

Atlantic Reach however all the staff are really friendly and accommodating. The facilities they offer are good for children below aged 8. My wife and I used the spa and restaurant along with my daughter used the pool and play area each day.

No 82, needs a lot of work and cleaning. The first day we cleaned the kitchen and bathroom as it was a poor standard. The stairs all creak and the landing floorboards are all loose. We looked at another a few doors down that had been modernised. That was very nice and would rent from Atlantic Reach directly.

Paying the owner in cash gives little comeback. I emailed him photos and my gripe list prior to this but had no reply.

Atlantic Reach is good but not number 82.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Service
Liked best: Location and facilities
Liked least: Shabby accommodation and damp smell
Travelling group: Young Children
Your age range 25-34
Would you recommend this hotel to a friend?   No.
Recommended for:
Families with young children People with pets
  • Would you recommend the location of this property?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
11 Aug 2015
We apprecaite the comments made but are struggling to accept the content as being accurate. We use the on site cleaners before and at the end of each let and we have never had a complaint about the cleanliness in the past. However, for completeness and to ensure this never happens we have forwarded this review to our cleaners for consideration. We would also like to highlight that there is an onsite contact telephone number and 2 alternative telephone numbers provided with the arrival instructions for use if there are any problems to be addressed. The guests in this review opted not to use this facility and simply waited until after their stay to post a negative review. Finally, they refer to the condition of the property as dated but forget to mention that it is the exact property that is shown in the pictures of our advert. Therefore, they made the booking with knowledge of the exact property and condition of the property that they would be occupying.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tina-Jane...
Level 4 Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“All round great place to stay in cornwall”
Reviewed 27 April 2014 for a stay in April 2014

Jon was really helpful when we booked, Rob was great when I couldn't fathom out the TV and free view box and each time we bumped into Lidia she was checking how we were.! Really good to know people were there if needed. Great base to explore from and loads for the kids to do but quiet enough to relax and enjoy the peace. Even the dog enjoyed our break!!!

Travelling group: Teenagers
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Martin D
Manchester, United Kingdom
2 reviews
“82 Atlantic Reach Newquay Brilliant Location”
Reviewed 10 January 2014 for a stay in December 2013

We have stayed there a few times & strongly recommend it to anyone!
Its very well placed for the network to visit different beaches every day!
Also we take our dog & there are some lovely walks close by!
The swimming pool & spa are great & relaxing after a long day out!
People easy & simple to deal with!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Location & Amenitites
Liked least: Nothing
Travelling group: Young Children
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers Families with young children
Large groups People with pets
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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