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“A tarnished memory”

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The Rising Sun Hotel
Ranked #1 of 5 Hotels in Lynmouth
Certificate of Excellence
Reviewed 29 August 2017

The Rising Sun has a special place in our memory having been the place we stayed on the first night of our honeymoon. However, this visit did not live up to expectations. We opted to pay extra for a sea view room but were put in a much smaller room than we've had previously and directly above the bar, so noisy, but still at the full rate . However, our main issue was the lack of management intervention in the dining room. A matriarch and her apparently 'moneyed' family treated it like their own dining room, allowing their kids to run about, make lots of noise and generally spoil the ambience of the restaurant for other diners. Not technically the fault of the owners but there appeared to be nobody managerial to have a quiet word with said party about respecting others' rights to a peaceful supper. Then, on settling up, I wasn't even asked how our stay had been, just took my £500! Poor show, there's better service available at that price.

Room Tip: Don't take room 4, it's small and directly above a noisy bar.
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  • Stayed: August 2017, travelled as a couple
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    • Cleanliness
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1  Thank Chris S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rising Sun V, Front Office Manager at The Rising Sun Hotel, responded to this reviewResponded 15 September 2017

We were so sorry to read that your special visit did not live up to your expectations, both because of your room and the disturbance in the restaurant. As we hope you can appreciate as a 14th Century inn, none of our rooms are that large and each room has its own quirky characteristics, something which the majority of our guests enjoy. If you had asked we would have done our utmost to move you to another room. As far as the "badly behaved" family in the restaurant goes, we can only offer our apologies and to make you aware that staff had actually tried very hard to get them to respect our other guests, the sad thing is that we find more and more often that parents have little or no control over their children. Whilst we appreciate the fact that you realised it wasn't our fault, we hate the thought of your stay being spoilt by the bad behaviour of others and so we really do offer our sincere apologies.

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37 - 41 of 511 reviews

Reviewed 12 August 2017

Booked just before a few days in beautiful Lynmouth so we didn't manage to get a sea view but we had a very nice room, recently refurbished and very comfortable. Everyone at the Rising Sun gets it just right, great service, fabulous food and a good range of ales and other drinks. Superb breakfasts too! The sunshine made it all the better. Highly recommended.

Room Tip: Pay for a sea view if you have the chance.
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  • Stayed: August 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank 1234AnnieS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rising Sun V, Front Office Manager at The Rising Sun Hotel, responded to this reviewResponded 24 August 2017

We were really pleased that you enjoyed your recent stay with us and liked the room allocated to you.Your comments about the great service and fabulous food have been passed on to the rest of the staff, and were very much appreciated. We would like to thank you for recommending us as a place to visit and look forward to welcoming you back to the Rising Sun next time you are visiting this lovely part of North Devon.

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Reviewed 12 August 2017 via mobile

The best hotel in town cosy and full of character the rooms small but well equipped with incredible sea views the restaurant has great seafood the breakfast is also great .The bar is old stile pub . Enjoyed all our visits here and will return again.

Stayed: August 2017
Thank simon w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rising Sun V, Front Office Manager at The Rising Sun Hotel, responded to this reviewResponded 24 August 2017

Thank you very much for your review, your comments were very much appreciate as is your custom. We look forward to welcoming you back again soon to enjoy some more of our hospitality here at the Rising Sun

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Reviewed 8 August 2017 via mobile

Excellent location, rooms are lovely, service from check in, to restaurant to checking out all outstanding. I really could not find a fault with anything. Will definitely be booking again as soon as we can.
Ps seafood I highly recommend

Stayed: August 2017, travelled as a couple
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rising Sun V, Front Office Manager at The Rising Sun Hotel, responded to this reviewResponded 18 August 2017

It seems we ticked all the boxes to make your stay with us a memorable one. Your fantastic comments have been passed on and were much appreciated by all the staff. We look forward to welcoming you back to The Rising Sun in the future.

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Reviewed 7 August 2017 via mobile

Just come back from a lovely break at the Rising Sun with an old dog and mother. The staff were amazingly friendly and helpful and nothing was too much trouble. The food was very good with plenty of choice. Would definitely recommend a visit to this dog friendly hotel

Stayed: August 2017, travelled with family
Thank Orchard1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rising Sun V, Front Office Manager at The Rising Sun Hotel, responded to this reviewResponded 10 August 2017

We were really pleased that you and your family enjoyed your recent stay with us, your lovely comments have been passed on and were much appreciate.We would like to thank you for your review and also for recommending us as a place to visit.

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Additional Information about The Rising Sun Hotel

Address: Harbourside, Lynmouth, Exmoor National Park EX35 6EG, England
Region: United Kingdom > England > Exmoor National Park > Lynmouth
Amenities:
Bar / Lounge Restaurant Room Service
Hotel Style:
Ranked #1 of 5 Hotels in Lynmouth
Price Range: RM 731 - RM 802 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Rising Sun Hotel 4*
Number of rooms: 16
Reservation Options:
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Also Known As:
Rising Sun Hotel
Rising Sun Lynmouth

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