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All reviews the penthouse holiday inn the marco pierre white restaurant top floor executive room overflow car park larger car chocolate bar super king bed tiny bathroom sauna and steam room good size per day walk in shower large room city centre fantastic location
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Reviewed 14 July 2018

We were in town for a wedding nearby and thought we'd spend a little time in Plymouth. After a long journey from Chicago and very little sleep, initially we were told our room was not yet available and we'd have to wait. But a few minutes later we asked again and Sean at the front desk (who was incredibly helpful) managed to make it work and give us a room a little sooner so we could get some much needed sleep. The rooms themselves are fairly average (we had an ocean view executive) with a small bathroom but still very comfortable - this includes the AC which many UK hotels do not have but was much needed especially given the temperature at the time. Breakfast was very good too. I highly recommend staying here. We had a good stay at the Crowne Plaza and will be back next time we visit Plymouth.

  • Stayed: June 2018, travelled as a couple
    • Value
    • Rooms
    • Service
Thank TravellerAmbler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
operations763, General Manager at Crowne Plaza Plymouth, responded to this reviewResponded 16 July 2018

Dear TravellerAmbler,

Thank you for taking the time to complete a review of your recent stay with us at the Crowne Plaza Plymouth.

It is important that our guests provide feedback on their time with us, highlighting areas in which we excel and those which require attention, allowing us to review and refine our services to ultimately exceed expectations at all times.

I am delighted to read you found your time with us to be so pleasant with many highlights including our breakfast offering, air conditioning system and helpful team.

Once again, thank you for your kind words and I look forward to welcoming you back again on your next visit to our wonderful city.

Kind Regards,
Kevin Byrnes
General Manager
kevin.byrnes@valoreurope.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 July 2018

Externally this is a 60's building, internally it has been redone to a very high standard, it is very, very nice indeed. Excellent rooms (301 we had and it was huge), very well equipped and very comfortable. Easy walking distance to all one needs to see in this lovely city, the Barbican with its many bars and restaurants is a few minutes walk one way, the Citadel and the Hoe a few minutes walk another way and the city centre a few minutes in another direction. The jewel in the crown though must be the top floor penthouse bar and breakfast room which is very nicely done in itself but with simply stunning views over the harbour and the city. The basement car park is a bit cramped and limited - its an old building - but there is an external overflow car park behind the Hotel. The staff are all very nice and helpful … I will for sure hurry back to the Hotel.

  • Stayed: July 2018, travelled as a couple
    • Value
    • Location
    • Service
Thank DAVID V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
operations763, General Manager at Crowne Plaza Plymouth, responded to this reviewResponded 16 July 2018

Dear David V,

Thank you for taking the time to complete a review of your recent stay with us at the Crowne Plaza Plymouth.

It is important that our guests provide feedback on their time with us, highlighting areas in which we excel and those which require attention, allowing us to review and refine our services to ultimately exceed expectations at all times.

I am delighted to read you found your time with us to be so pleasant with many highlights including our helpful team, large bedrooms and ideal location in the heart of all our wonderful city has to offer.

Once again, thank you for your kind words and I look forward to welcoming you back again on your next visit to our wonderful city.

Kind Regards,
Kevin Byrnes
General Manager
kevin.byrnes@valoreurope.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 July 2018

The hotel is in a very good location, easy to get to The Hoe/Barbican areas and the city centre. Room was very comfortable, comfy bedding. The staff wren helpful, with good communication and eye contact.

Stayed: July 2018
Thank Magsbkw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
operations763, General Manager at Crowne Plaza Plymouth, responded to this reviewResponded 12 July 2018

Dear Magsbkw,

Thank you for taking the time to complete a review of your recent stay with us at the Crowne Plaza Plymouth.

It is important that our guests provide feedback on their time with us, highlighting areas in which we excel and those which require attention, allowing us to review and refine our services to ultimately exceed expectations at all times.

I am delighted to read you found your time with us to be so pleasant with many highlights including our excellent service, comfortable bedroom offering and our ideal location in the heart of all our wonderful city has to offer.

Once again, thank you for your kind words and I look forward to welcoming you back again on your next visit to our wonderful city.

Kind Regards,
Kevin Byrnes
General Manager
kevin.byrnes@valoreurope.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 July 2018 via mobile

Outdated front doesn't do this hotel justice. It's really very nice inside. Rooms were very nice. It's very clean. It has a nice bar & restaurant. Staff were very helpful. It's very well located...within walking distance of restaurants, tourist attractions & the main shopping area. Very good value for money. I would highly recommend it.

Stayed: July 2018, travelled with friends
Thank aislingmct2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
operations763, General Manager at Crowne Plaza Plymouth, responded to this reviewResponded 12 July 2018

Dear aislingmct2016,

Thank you for taking the time to complete a review of your recent stay with us at the Crowne Plaza Plymouth.

It is important that our guests provide feedback on their time with us, highlighting areas in which we excel and those which require attention, allowing us to review and refine our services to ultimately exceed expectations at all times.

I am delighted to read you found your time with us to be so pleasant with many highlights including our excellent service, cleanliness levels and ideal location in the heart of all our wonderful city has to offer.

Once again, thank you for your kind words and I look forward to welcoming you back again on your next visit to our wonderful city.

Kind Regards,
Kevin Byrnes
General Manager
kevin.byrnes@valoreurope.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 July 2018 via mobile

An excellent hotel which is located very close to the beautiful Hoe and Barbican area of Plymouth. There are loads of restaurants within easy walking distance of the hotel. The hotel itself has a couple of very good restaurants and the bar food is also excellent. It also has a pool, gym and steam room. If you are working away from home, staying at the Crowne Plaza is a very pleasant experience.

Stayed: June 2018, travelled on business
Thank Peter C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
operations763, General Manager at Crowne Plaza Plymouth, responded to this reviewResponded 12 July 2018

Dear Peter C,

Thank you for taking the time to complete a review of your recent stay with us at the Crowne Plaza Plymouth.

It is important that our guests provide feedback on their time with us, highlighting areas in which we excel and those which require attention, allowing us to review and refine our services to ultimately exceed expectations at all times.

I am delighted to read you found your time with us to be so pleasant and that you choose the Crowne Plaza Plymouth as your home away from home whilst away working.

Once again, thank you for your kind words and I look forward to welcoming you back again on your next visit to our wonderful city.

Kind Regards,
Kevin Byrnes
General Manager
kevin.byrnes@valoreurope.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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