What a waste of a perfect locality! For any traveller on their way to Cornwall this could be the ideal watering hole just a few minutes off the dual carriageway.
But it would appear that most of the staff and management have been given no training in customer awareness.
Stood for over ten minutes waiting to be served while the member of staff served the only other customer. At no time time did she or three other members of staff who wandered in from the adjoining bar make any recognition of my presence.
A simple nod and "sorry to keep you waiting" is all that is needed. Even when she needed help with the customer a member of management walked over, helped her with her problem and simply walked away.
Poor service equalled the quality of the food when it eventually arrived!
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