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All reviews beefeater restaurant car park sea front sea view pay and display air con main building family room excellent location reception staff large room town centre stayed here for nights princess theatre good nights sleep short break hotel is situated
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Reviewed 28 February 2015 via mobile

I've been eating a lot of breakfasts around Torquay recently and like it says on the tin.

Well cooked
Good price
Healthy options
Quick service
No fuss
Lovely views

Compared to 'posher' establishments this one can't be beaten

A great way to start a days travelling up to Glasgow

Date of stay: February 2015
Trip type: Travelled with friends
Thank MatthewASharp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 February 2015

Stayed 2 nights recently. The room and staff were v nice as expected from a Premier Inn - great location right on the sea front.
Very disappointed with the dining facilities - an integral Beefeater restaurant.
Again the staff were very good but the whole place was very shabby and in need of a refurbishment. The décor was very dark and in places tatty. Outside areas were dirty with litter and cigarette debris + overfilled ashtrays very visible.
The meal choice was limited and we would have struggled if staying for more than our 2 nights. The service was slow on the Monday evening and the dining experience not helped by a number of small children allowed to race around the tables unsupervised by parents and staff alike.

Room tip: Upper floor in the old building.
Date of stay: February 2015
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
1  Thank b0bm37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WhitbreadHotels, Online Customer Services at Premier Inn Torquay Hotel, responded to this reviewResponded 3 March 2015

Hi

Thank you for your review.

At Premier Inn it remains our main objective to provide guests with a comfortable stay and deliver a high level of service in all our establishments, both in our hotels and restaurants. We sincerely apologise that on this occasion we failed to provide this.

I am going to send you a private message requesting the information I need to follow this up with the Management Team. Thank you for taking the time to review our hotel.

Thanks

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 February 2015

We stayed at this hotel for two nights on the 06/02/15 and had a really lovely stay. The staff were all lovely, the rooms spotless and the location was perfect. Only a few steps away from the beach! We will definitely be recommending this hotel and can't wait to go back again in may! We stayed in room 233 which was clean, comfortable and had a brillaint view. We will definitely be requesting this room again! The beefeater was also really good, friendly staff, quick service and the food was excellent. Worth every penny!

Room tip: Request rooms at the front of the hotel for a sea view.
Date of stay: February 2015
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank Sarah R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 February 2015 via mobile

We love this hotel stayed here a few times and never disappointed even had our favourite room after being told it was already allocated to someone else 518 a fab family room the only negative to this hotel is the a joining beefeater restaurant breakfasts are fab cant fault them but any other time of day is an over priced disappointment but the actual premier inn is one of the best

Date of stay: February 2015
Trip type: Travelled with family
Thank 25helene
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 February 2015

Just returned from a 5 night stay at the Premier Inn, Torquay. Two days before our visit the hotel sent the SatNav details and directions by text. Very useful, thanks! We stayed in the new block and the family room we stayed in had a double bed and a single and overlooked the sea front. It was, surprisingly, an extremely quiet room. The beds were very comfortable and the house keeping excellent, the room being cleaned well. There is a TV in the room, no DVD but tea and coffee making facilities. Another plus point was free wifi, but you had to sign in to register for it. We did find there was not enough storage space and there was only hanging space, no actual cupboard with a door. The hotel does only provide bath towels and only one hand towel comes as standard in the family room but the staff were very accommodating and provided more when we asked. The staff were all very friendly and helpful. Breakfast was right next door at the Beefeater, you are greeted before you sit down and a nice touch is how you are shown where everything is. Kids eat free which is good.

The only downside was the car parking. We couldn't park in the hotel car park each night and ended up paying £3 to park overnight in the council car park right next door. Whilst parking is free onsite the hotel doesn't reimburse you if you can find no space. No matter what time we returned of an evening (we tried at 8.00pm/9pm and 10pm) we often could not get a space, there are quite a few vans/lorries parked overnight and sometimes they do take up 2 or more spaces so this really should be addressed by the hotel.

Room tip: Family room is great for space, ask rooms in the new block
Date of stay: February 2015
  • Trip type: Travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Jenny844
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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