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“Tasty Food Let Down by Poor Service”
Review of Muang Thai

Muang Thai
Ranked #433 of 1,237 Restaurants in Brighton
Price range: US$11 - US$32
Cuisines: Thai
More restaurant details
Restaurant details
Dining options: Delivery, Reservations
Description: At Muang Thai we take great care to ensure that all our food is healthy and delicious, we carefully consider each step in preparation from selecting fresh high quality ingredients to ensure all our homemade dishes capture the true essence of Thailand. As all our dishes are made to order, please feel free to ask for any alternatives/components to best suit your palette. Our special recipes are designed to use authentic herbs and spices, with no flavor enhancers. For every customer, ordering dishes across our selected menu, our unique fusion dishes combine the taste of the East and West. Take a look at the dishes on offer to you and we hope to see you again, to welcoming you to enjoy a real taste of Thailand right here in Brighton.
Reviewed 2 February 2018

With a name like 'Queen of Thai Soups' (as listed on their menu) you would expect the Tom Yum Goong to be a decadent meal. Sadly, while it tasted good, it was more like pauper's fare: a few prawns and 4 mushrooms floating around in a watery broth. It wasn't worth the £6.50 we were charged for it, and it wasn't filling enough to be a meal on it's own - we ended up cooking some of our own noodles to add to the dish. Muang Thai should try to avoid disappointing customers in the future by listing the Tom Yum Goong as an appropriately priced appetizer. To be fair, the rest of the dishes we ordered were reasonably filling and tasted good.

As for the service, the lady who took our payment details hung up so quickly we didnt have time to ask when we could expect our meal to be delivered, and we ended up calling the restaurant an hour after we had ordered to check the progress of our order (they couldn't say for sure when it would arrive at that point, and it ultimately arrived 1 hour and 20 minutes after we had ordered). They didn't resolve our complaint about the Tom Yum Goong in a satisfactory manner, either, arguing about how many prawns were in the soup, and only offering "a few extra prawns next time [we ordered]". If someone is annoyed enough to complain about your food, it's not wise to expect them to buy it again, at full price, with the promise that it will be only slightly better next time!

    • Value
    • Service
    • Food
Thank Holldote
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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12 - 16 of 158 reviews

Reviewed 1 January 2018 via mobile

Nice waitress but what a shame the food was so bad. Four of us ate here and only one of us had something half decent. Definitely the worst Thai food I’ve eaten, and I’ve eaten a lot!

Thank Kevin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 November 2017 via mobile

My partner & I had a delicious meal at Muang Thai at the weekend.
Service with a smile, & a great selection of food.
Consistently good. My favourite Thai in Kemptown.

Thank bl0ndie72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 November 2017 via mobile

Do yourself a favour and eat somewhere else. We had a meal here remembering old days at this place. But oh dear, it's very tired now, cold and badly in need of some care and attention. Most of all the food is poor.. my partner felt the pad Thai was the worst he's ever had.. my green curry not much better..

Thank beccy h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 October 2017

We had an excellent meal at Muang Thai at the weekend. The staff are so friendly & accommodating & always give us a warm welcome.
Food was delicious, my partner ordered the beef massiman & I ordered tofu & thai vegetables with chilli.
Excellent service,Very tasty, very well priced & very popular. Really nice Thai.

    • Value
    • Service
    • Food
Thank bl0ndie72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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