Stayed at the Dolphin recently for one night whilst in Southampton on business for 2 days.
Arrived early evening. Very slow check in process with only one member of staff on duty. Even though quite a queue of customers waiting to checkin, no other staff offered to help and speed the process up for tired guests wanting to get to their rooms. Very annoying.
My bedroom was very poor. Ground floor with views over a dirty alleyway. The bathroom was dreadful, mould on the tiles/grouting, a cracked window that rattled and let a terrible draft in. Very small and old. The bedroom itself was very tired, dirty stained carpet, bashed skirting doors and door architrave. Quite a depressing room to be honest.
Now the better parts..... Found the restaurant to be quite pleasant, nice evening meal and good breakfast the following morning.
Was not expensive so can't moan at value for money but really do feel the hotel needs to improve the rooms and check in experience.
- Official Description (provided by the hotel):
- The Mercure Southampton Centre Dolphin hotel is a stunning Grade II listed 4 star hotel located in the heart of Southampton - offering a modern and contemporary feel, while maintaining its traditional appeal. Perfectly located to explore the historic old town and walls, extensive shopping centre within walking distance and the perfect place to stay before and after your cruise with park and cruise packages available.Free Wifi available throughout the hotel.Privilege rooms now available. On site car parking available however there is a charge for this service. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with ACCOR, Booking.com, Hotels.com, Agoda, Expedia and HotelQuickly so you can book your Mercure Southampton Centre Dolphin reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Mercure Southampton Centre Dolphin Hotel Southampton
- Southampton Dolphin Hotel