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“Lovely restaurant and food”
Review of Casa Bella

Casa Bella
Ranked #34 of 142 Restaurants in Keswick
Certificate of Excellence
Cuisines: Italian
More restaurant details
Restaurant details
Good for: Child-friendly
Dining options: Breakfast, Lunch, Dinner, After-hours, Delivery, Reservations, Takeout
Reviewed 4 weeks ago

Im unashamed to say that I ate here three times on my five day trip in Keswick in mid August. Despite it being a very busy time in the Lakes this August the staff were still able to fit me in (although I did have reservation two out of three times made online) Dinner was lovely, each time, with good vegetarian options. Their gelato is amazing, and the pasta wonderful. So is the lightly dusted calamari.

Despite being very busy I did not feel rushed, the staff was very pleasant, kind and courteous. It was lovely to be able to enjoy a glass of wine there with a lovely meal after walking back from Derwent water through light rainfall. I would gladly visit on my return trip.

Date of visit: August 2021
    • Value
    • Service
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Thank Sslalla
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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29 - 33 of 2,456 reviews

Reviewed 4 weeks ago via mobile

Just had a meal at casa bella in Keswick and safe to say we were highly disappointed!

There were several things that went wrong with our meal. Firstly a pizza was ordered with specifically no herbs due to medical reasons and the pizza arrived covered in herbs. We sent it back and had to wait for a new one to arrive. We ordered ice cream for dessert and the wrong ice cream flavours turned up, much to the confusion of the waitress! Again, we had to send this back and wait for it to be rectified. Lastly, we ordered a cheesecake to which never even arrived. We tried to notify the waitresses but there were so many working around the whole restaurant no body even came Over to check we were ok.

There were far too many waiters who were not assigned to any specific section / tables and we must have had 5 different people take our orders, which led to the wrong food being received.

Upon paying for the bill, we Informed who we thought was the manager whom only apologised for the issues we had experienced and he said that he was going to pass it onto the waiting team.

After poor service and average food it is unlikely we will return again next time we are away in Keswick.

Date of visit: August 2021
Thank Jeff A
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Visited with friends for an end of holiday meal and was highly disappointed with the service and mistakes with our orders, firstly one of the party specifically ordered a pizza without herbs due to a food intolerance and the pizza arrived covered in herbs, next two friends ordered deserts, one ordering two ice cream scoops & one the cheesecake.
The ice cream order was brought back with the wrong ice cream scoops & the cheesecake never ever arrived.
Not once did any of the many staff who were on duty come to check if everything was ok with our meals, this was a highly disappointing visit compared to our visit there last year.
With an abundance of restaurants to choose from in Keswick I feel next time we will give this place a miss.

Date of visit: August 2021
    • Value
    • Service
    • Food
Thank richardmartin57
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago

A popular Italian restaurant with friendly staff and amazing food. Situated in the heart of Keswick.

Date of visit: August 2021
    • Value
    • Service
    • Food
1  Thank rustymandy
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 18 August 2021

Exceptional Italian food, especially their fresh gelato with a daily-changing list of flavours. Lovely atmosphere and staff that aren’t just friendly but are welcoming and generally delightful. Wonderful evening at a restaurant that I highly recommend.

Date of visit: August 2021
Thank I2705
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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