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Reviews (27)
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Reviewed 5 April 2018

We stayed in a very small room (4) which was directly above the kitchen, with some very noisy chefs from 6am every morning. We also experience a leak in the corridor along from our bedroom but could find no one to report it to. The view from the bedroom was directly onto the next door hotel which is undergoing major building work. There was a bar but we never saw it open. Radiator didn't appear to work. Limited amount of electric sockets. Only met one member of staff, and he seemed helpful enough. Sorry but we would not book this hotel again.

Stayed: March 2018
1  Thank Dawn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerOaklea, Manager at Oak Lea Hotel, responded to this reviewResponded 6 April 2018

Dear Dawn,

Thanks alot for your time to write the review. We have taken your feedback positively and would advise our kitchen staff accordingly. Also, the radiator was just a turn away to keep you nice and cosy, wish you had told us while seeing us going out and coming back in.

We are also thankful for appreciating the hospitality our team offered.

We would welcome you again as our special guest in our deluxe room with no extra charge, just to say thanks and keep you satisfied.

Please give us a call on 01253 623071 where the best rates awaits call form our guests.

Many thanks,
Oaklea

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 February 2018

A new manager very kindly with the customers and a great staff. Always ready to help you for acccomodation, choose your room, taxi services, and so on. Breakfast with a nice buffet selfservice to recommend. And always somebody at the reception for your information ! Also a wifi connection free, you can have in your room !

Room Tip: room behind if you want but no necessary !
  • Stayed: February 2018, travelled solo
    • Rooms
    • Cleanliness
    • Service
3  Thank animateurdaniel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC