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KOdak Travels
Leeds, United Kingdom

Large rooms, good location and friendly staff

5.0 of 5 bubblesReviewed 10 Jun 2021
We visited Liverpool for a city break staying in the Staybridge Suites for 2 nights.

Location: The location is perfect for access to the Albert dock restaurants and bars, also a short walk from the centre of town and the shopping centre. Everywhere is very accessible by foot. Only problem we encountered was getting a taxi to the location, there were none outside so I'd bare this in mind and make sure taxis as pre-booked as no Ubers would come to outside the hotel.

Staff: All the staff were super friendly and helpful. Particularly the reception staff and the manager of the breakfast area. Check-in was easy, as was check-out.

Room: The room we were allocated was huge and well furnished with all kitchen appliances and was very clean. The bed was large, shower powerful nice and bright - couldn't ask for more.

Pros:
- Friendly staff
- Cleanliness
- Pantry/shop next to reception
- variety of gluten free options at breakfast

Overall, a really great stay for the price. Only downside I would say was breakfast was a bit basic (but it is free so I can't really complain). Also limited seating due to Covid however the lady managing breakfast suggested bringing the tray from the room and taking the food back to our room.
Date of stay: May 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wayne Androliakos, Owner at Staybridge Suites Liverpool, an IHG Hotel, responded to this review
Responded 28 Jun 2021
Hi kodaktravels,

Thank you for the glowing five star review!
I am delighted to hear your stay was clean, comfortable and convenient. Our staff work diligently to make sure all of our guests needs are met and I am happy they were able to leave a lasting impression on your time with us.

We hope to welcome you back soon!

Danielle Mcloughlin
Operations Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (2,553)
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488
100
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21
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Traveller rating
1,917
488
100
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21
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All reviews albert dock one bedroom suite small kitchen home from home car park self catering big wheel excellent location city centre self service lounge area breakfast was included coffee machine comfy bed few minutes walk stayed for one night fantastic hotel
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Reviewed 6 June 2021

We’ve previously stayed in the Staybridge Suites in Newcastle and really enjoyed the experience. I would say this Staybridge Suites is a good hotel but not as perfect as Newcastle. The rooms are large with a well stocked kitchen. Shower was very good. We really valued the powerful Air Con. Our room had a fantastic view over the Docks to Liverpool Cathedral. Staff at reception were really helpful with talking us through the map of Liverpool. Breakfast is fine and you can take it back up to your room. The hotel is a 2 minute walk from Albert Dock and a 15 minute walk from the city centre.

The room had a few dusty areas so a better cleaning procedure is perhaps needed. I also struggled to sleep at times as the doors slam.

Date of stay: May 2021
    • Location
    • Cleanliness
    • Service
3  Thank king3434
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wayne Androliakos, Owner at Staybridge Suites Liverpool, an IHG Hotel, responded to this reviewResponded 28 June 2021

Hi King3434,

Thank you for taking the time to review your recent stay with us.
I would like to apologize for the inconveniences that occurred while you stayed with us, however we are pleased to learn that our facilities and our Team created a memorable experience for you.

We hope to welcome you back sometime soon

Danielle Mcloughlin
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 June 2021 via mobile

Location is ideal, a short 5 minute walk from the Albert Hall and all the major Liverpool attractions: slavery museum, Tate and Beatles museum. We also walked to the hotel from the train station (20 mins) which was the right decision as traffic was heavy. Pleasant staff, good breakfast, clean and bright rooms, nothing to fault!

Room tip: Top floor rooms would be better for the view
Date of stay: May 2021
Trip type: Travelled with family
3  Thank Daydream789425
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wayne Androliakos, Owner at Staybridge Suites Liverpool, an IHG Hotel, responded to this reviewResponded 28 June 2021

Hi Daydream789425,

Thank you so much for the glowing review! I am delighted to hear you found your accommodation to be the perfect fit for your visit to Liverpool.

We hope to welcome you back soon

Danielle Mcloughlin
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 June 2021 via mobile

Stayed here Monday to Thursday can’t believe how good this hotel is for the price. Staff are unbelievably friendly couldn’t help enough. Rooms are absolutely spot on couldn’t ask for more dishwasher cooker fridge everything you need (not that we used it ) free drink and cheese night 6.30-7.30 love the infectious laugh of 1 members of staff made you feel really at home we will DEFINITELY be booking back up again prim location everything is in walking distance this place is a must for a trip to Liverpool thank you to ALL the staff at the Staybridge hotel x

Date of stay: June 2021
Trip type: Travelled as a couple
3  Thank Debbie C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wayne Androliakos, Owner at Staybridge Suites Liverpool, an IHG Hotel, responded to this reviewResponded 28 June 2021

Hi Debbie C,

Thank you for taking the time to provide us with such a glowing review following your recent visit to Liverpool.

As you will see from previous reviews, we often receive exceptional feedback about the team, and it is something we never tire of reading!

I was pleased to note that you found our location convenient for your visit to Liverpool.

We hope to welcome you back again in the near future.

Danielle Mcloughlin
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 May 2021

Excellent hotel, great atmosphere and really friendly staff. The room was very clean. The hotel is just a short walk into the city centre and there are nice restaurants not far away from the hotel. Would highly recommend.

Date of stay: April 2021
  • Trip type: Travelled on business
    • Location
    • Rooms
    • Service
4  Thank louiselE168RH
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wayne Androliakos, Owner at Staybridge Suites Liverpool, an IHG Hotel, responded to this reviewResponded 28 June 2021

Hi louiselE168RH,

Thank you so much for the glowing review! I am delighted to hear you found your accommodation to be the perfect fit for your visit to Liverpool.

We hope to welcome you back soon

Danielle Mcloughlin
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 May 2021 via mobile

Stayed here for 3 nights when on business in Liverpool. Hotel staff were great especially under the current circumstances where we were unable to eat indoors. Hotel was spotlessly clean. Kitchen was well stocked with everything you would need and also spotless. Breakfast was grab and go due to restrictions but was as good as it can be under the circumstances. A short walk into Liverpool city centre and close to nice restaurants on the docks when they are able to open fully. Would definitely stay here again.

Date of stay: March 2021
Trip type: Travelled on business
3  Thank travelforworking
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wayne Androliakos, Owner at Staybridge Suites Liverpool, an IHG Hotel, responded to this reviewResponded 28 June 2021

Hi travelforworking,

Thank you for the five-star review! I am so happy to hear you enjoyed your stay with us and were able to take advantage of all our awesome amenities.

We hope to welcome you back soon to your new home away from home at Staybridge Suites!

Danielle Mcloughlin
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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