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“response to manager”
Review of Mersey Ferry

Mersey Ferry
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US$21.74*
and up
Liverpool Do The Double: River Cruise and Open Top City Sightseeing Bus Tour...
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US$29.45*
and up
Liverpool Combination Ticket: River Cruise, Open-Top Bus City Tour and...
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US$12.62*
and up
Mersey River Explorer Cruise from Liverpool
Certificate of Excellence
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Attraction details
Fee: Yes
Recommended length of visit: <1 hour
Owner description: Hop aboard one of our daily River Explorer Cruises for stunning views, fascinating history and unlimited sea air. An iconic Mersey Ferry will take you on a 50-minute journey that lets you explore the River Mersey's rich past... And present. You'll see the unrivalled and ever evolving UNESCO world heritage waterfront from the deck of this famous ferry.
Reviewed 25 November 2017 via mobile

Last year I criticised the mis-sold Beatles Combined tour at a cost of £60 for three people. We visited out of season but the cost was the same as high summer when the “dazzle” boat is in use. We saw the “dazzle” boat moored in the marina, so why wasn’t it used? The joint Beatles story tour did not tie in with the boat sailings, and the girl at the entrance said it was “not worth seeing” There’s no excuse, this was a customer service farce and a very expensive one at that!

Thank MountainsToClimb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MTAttractions, Guest Relations Manager at Mersey Ferry, responded to this reviewResponded 27 November 2017

Thanks for the review. The Day Tripper ticket is a combination ticket for the River Explorer Cruise and admission to The Beatles Story. It also includes free admission to U-boat Story and offers a saving on buying individual tickets. The dazzle ferry operates selected River Explorer Cruises which can be viewed via the dazzle sailing calendar available on the Mersey Ferries website. The Royal Iris of the Mersey operates River Explorer Cruises at other times. The River Explorer Cruise is a 50 minute cruise operating from 11am to 3pm at weekends (winter) and 10am to 4pm weekdays (winter). The Beatles Story located at Albert Dock is open throughout the day. We would encourage all visitors to check opening times and plan their cruise time to make the most of this ticket. We apologise if this information was not made clear at the ferry terminal.

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18 - 22 of 1,623 reviews

Reviewed 25 November 2017

Thank Susan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MTAttractions, Guest Relations Manager at Mersey Ferry, responded to this reviewResponded 27 November 2017

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Reviewed 24 November 2017 via mobile

The Mersey Ferry is the brightest ship I have ever seen!! Cheap as chips and a great day out!!!! We took the ferry over to Birkenhead for the Star Wars exhibition ..only for it to be closed (Monday) so spend tbe next hour milling about the cafe and wandering around (Lovely friendly there). We then caught the ferry down to see the submarine -this is facinating!
The mersey ferry is great, very friendly, comfortable with a reasonable priced bar on board Brilliant day out

Thank Julie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MTAttractions, Front Office Manager at Mersey Ferry, responded to this reviewResponded 24 November 2017

Thanks for the review and the great feedback for the Mersey, please note Spaceport is closed on Mondays apart from school holidays and bank holidays. We would recommend buying a joint Mersey Ferry & Spaceport ticket which offers great value for money. Free admission to U-boat Story is also included within this package.

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Reviewed 19 November 2017

Thank 654GregP654
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MTAttractions, Guest Relations Manager at Mersey Ferry, responded to this reviewResponded 20 November 2017

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 November 2017

Thank grahamjudson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MTAttractions, Guest Relations Manager at Mersey Ferry, responded to this reviewResponded 20 November 2017

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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