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lindamcg
scotland

Staycation.

5.0 of 5 bubblesReviewed 15 Aug 2021via mobile
This is a fantastic place to stay, very central and on the doorstep of Lime Street Station. If arriving by car you get a discount on the multi storey car park at the shopping centre. The hotel is very clean, the breakfast is fantastic and the staff very friendly. Highly recommended.
Date of stay: August 2021
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helen Gibson, Guest Services / Front Office at Holiday Inn Liverpool - City Centre, an IHG Hotel, responded to this review
Responded 10 Jan 2022
Dear Guest,

Thank you for taking the time to provide us with this valuable insight into your recent Holiday Inn experience, we appreciate your feedback.

I was delighted to hear that you enjoyed your stay.

We hope to have the pleasure of welcoming you back in the near future.

Warm Regards,

Helen Gibson
Guest Service Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (2,055)
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All reviews opposite lime street station city centre st johns arriving by train car park two double beds empire theatre excellent location reception staff albert dock checking out breakfast was excellent tea and coffee full english enjoyable stay saturday night inns
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Reviewed 13 August 2021 via mobile

We recently stayed at the Holiday Inn for 5 days, Monday to Friday as a family of 4.

The staff were very friendly and very helpful making sure our stay was as stress free and enjoyed as much as possible.

The rooms were cleaned to a very high standard and the hotel itself throughout was spotlessly clean and hand gel stations provided by each lift and in the corridors throughout the hotel. The beds were very comfy and there was minimal noise throughout both the day and night. Breakfast was lovely each morning with plenty of choice and every need catered for.

The hotel was in the perfect place to be able to explore Liverpool City Centre with everywhere in walking distance and the taxi rank/train station right outside for the day trips outside of the city centre.

We had the best stay possible and look forward to returning in the near future!!!! 😁

Room tip: If arriving by car, park in the car park next to the hotel and ask them to stamp the ticket and a discount is given when checking out of the car park.
Date of stay: July 2021
Trip type: Travelled with family
1  Thank Amy95L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helen Gibson, Guest Services / Front Office at Holiday Inn Liverpool - City Centre, an IHG Hotel, responded to this reviewResponded 10 January 2022

Dear Guest,

Thank you for taking the time to provide us with this valuable insight into your recent Holiday Inn experience, we appreciate your feedback.

I was delighted to hear that you enjoyed your stay.

We hope to have the pleasure of welcoming you back in the near future.

Warm Regards,

Helen Gibson
Guest Service Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 August 2021 via mobile

Situated across the road from Lime Street Station this hotel is well situated if travelling by train. Luggage can be left at the hotel if you arrive before check-in or you wish to explore after checkout. The staff are particularly friendly and helpful. Breakfast is very good and vegans are catered for. As a corporate style hotel it has little character but what it does, it does well.

Room tip: There is an adjacent car park but we didn't use it.
Date of stay: July 2021
Trip type: Travelled as a couple
1  Thank RobertFGCarter
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helen Gibson, Guest Services / Front Office at Holiday Inn Liverpool - City Centre, an IHG Hotel, responded to this reviewResponded 10 January 2022

Dear Guest,

Thank you for taking the time to provide us with this valuable insight into your recent Holiday Inn experience, we appreciate your feedback.

I was delighted to hear that you enjoyed your stay.

We hope to have the pleasure of welcoming you back in the near future.

Warm Regards,

Helen Gibson
Guest Service Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 July 2021 via mobile

Situated straight over the road from Liverpool Lime Street Station, great hotel ideally located for bars, shopping and local attractions. First visit to the city and can’t wait to return.

We chose a feature room, which was nice and spacious, spotlessly clean and ticked all of the boxes. Very nice bar within hotel too, which was open until 2am. The staff in the hotel were all very friendly and helpful and a particular mention to Chani, who recommended some great bars and restaurants in the area.

Would recommend this hotel to anyone visiting the city 👍🏼

Date of stay: July 2021
Trip type: Travelled as a couple
1  Thank Jobo2010
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helen Gibson, Guest Services / Front Office at Holiday Inn Liverpool - City Centre, an IHG Hotel, responded to this reviewResponded 10 January 2022

Dear Guest,

Thank you for taking the time to provide us with this valuable insight into your recent Holiday Inn experience, we appreciate your feedback.

I was delighted to hear that you enjoyed your stay.

We hope to have the pleasure of welcoming you back in the near future.

Warm Regards,

Helen Gibson
Guest Service Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 July 2021 via mobile

The hotel is really well situated a stones throw from Lime Street Station in the middle of town with a car park next door for only £6 a day. Lovely staff, especially Debbie on reception, they even called ahead to let us know about the road works affecting the way to the car park. Lovely big clean room with plenty of space and facilities. There is an on-site restaurant and you are surrounded with other options including a couple of Wetherspoons.
This was my second visit and would highly recommend it. Check about room servicing because of covid, they were happy to do on request.

Date of stay: June 2021
Trip type: Travelled as a couple
2  Thank Leigh-Harrington
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helen Gibson, Guest Services / Front Office at Holiday Inn Liverpool - City Centre, an IHG Hotel, responded to this reviewResponded 10 January 2022

Dear Guest,

Thank you for taking the time to provide us with this valuable insight into your recent Holiday Inn experience, we appreciate your feedback.

I was delighted to hear that you enjoyed your stay.

We hope to have the pleasure of welcoming you back in the near future.

Warm Regards,

Helen Gibson
Guest Service Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 July 2021

WHat a great hotel with some really friendly staff, Anthony on checkout was 1st class with directions and places to eat.

Room was massive for a Holiday inn and the beds were confortable. very clean also.

You could not beat the location either right in the heart of the city within 5-10 mins walk from everything.

Only down side on this stay was the heat of the room at night, it was like an oven and the aircon made no difference. we requested a fan from the front desk and they had it with us in minutes. it made sleeping very uncomfortable.

Would stay again but maybe request a room on the north side of the building to avoid the room baking in the sun all day.

Room tip: North facing room to avoid sun heating room all day.
Date of stay: July 2021
    • Value
    • Cleanliness
    • Service
2  Thank Wjs9379
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helen Gibson, Guest Services / Front Office at Holiday Inn Liverpool - City Centre, an IHG Hotel, responded to this reviewResponded 10 January 2022

Dear Guest,

Thank you for taking the time to provide us with this valuable insight into your recent Holiday Inn experience, we appreciate your feedback.

I was delighted to hear that you enjoyed your stay.

We hope to have the pleasure of welcoming you back in the near future.

Warm Regards,

Helen Gibson
Guest Service Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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