This hotel is fantastic. Clean, tidy, beautifully furnished a nice touch of luxury. All staff are friendly and attentive and just love spending time there. Gorgeous rooms and perfect location. Thoroughly recommend.
3,313
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James M
Glasgow, United KingdomBrilliant Location
Review of Hard Days Night Hotel Liverpool
Reviewed 17 Jul 2021
This hotel is a must for any Beatles enthusiasts brilliantly decked out all sorts of Beatle memorabilia and fantastic photos of the boys.
Once out the door take right and you are in Mathew St and the Cavern club, even if you are not a Beatles fan the hard days night could not be more central to all bars and restaurant's.
The hotel is well looked after and all the staff we encountered were great nothing was to much bother and all done with a smile on their faces, we stayed for five nights and could not complain about anything.
Due to covid there were some resections but nothing that had any affect on our stay
Id like to thank all the staff for making our stay a pleasant one
Cheers
Date of stay: July 2021Once out the door take right and you are in Mathew St and the Cavern club, even if you are not a Beatles fan the hard days night could not be more central to all bars and restaurant's.
The hotel is well looked after and all the staff we encountered were great nothing was to much bother and all done with a smile on their faces, we stayed for five nights and could not complain about anything.
Due to covid there were some resections but nothing that had any affect on our stay
Id like to thank all the staff for making our stay a pleasant one
Cheers
Room Tip: The back of the hotel can be noisy due to close proximity to the bars in Mathew St
Value
Service
Sleep Quality
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Liam Bellew, Guest Services / Front Office at Hard Days Night Hotel Liverpool, responded to this review
Responded 17 Jul 2021
Dear James M,
Thank you so much for taking the time to review us. I was thrilled with the review and to see we managed all your expectations was also a delight. I personally hope to welcome you back to us in the very near future.
Best Wishes,
Liam Baker-Bellew
Rooms Division Manager
Thank you so much for taking the time to review us. I was thrilled with the review and to see we managed all your expectations was also a delight. I personally hope to welcome you back to us in the very near future.
Best Wishes,
Liam Baker-Bellew
Rooms Division Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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All reviews beatles fan cavern club blakes restaurant beatles memorabilia mathew street deluxe room afternoon tea john lennon themed hotel the magical mystery tour beatles experience famous cavern just round the corner lovely hotel birthday treat q park hotel bar
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1,480 - 1,485 of 5,912 reviews
tarabM5680XO
22
Date of stay: July 2021
Ask tarabM5680XO about Hard Days Night Hotel Liverpool
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Liam Bellew, Guest Services / Front Office at Hard Days Night Hotel Liverpool, responded to this reviewResponded 17 July 2021
Dear tarabM5680XO,
Thank you for sharing your recent feedback, I was delighted to see we met all your expectations during your recent visit. I have shared your feedback with the relevant teams. I hope to welcome you back to us in the very near future.
Best Wishes,
Liam Baker-Bellew
Rooms Division Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Karen S
Belfast, United Kingdom
5796
via mobile 
What a complete letdown this visit was. We were allocated room 202 which was meant to be a deluxe room. It was really dark and dingy but as we arrived late we went straight out and decided not to complain. Getting back around midnight we couldn't believe the noise from Matthew Street...the deafening music went on into the early hours then at 0530 the din from below started again...beer barrels being loaded and the din of the hotel lift which sounded like a tube train in the room! At 6 my husband went to reception who said to come back at 7pm for a room change. When we came back we were told they'd been looking for us that morning...we were out...and they had already allocated rooms. After much deliberation we were allocated to room 125. In the hope of a night's sleep we took this smaller darker room and as we were left with the impression there was no alternative. After another terrible night's sleep, as we were even closer to the lift this time, I jumped into the shower this morning I found 2 used shower gels and black pubes on the tiled wall from the previous occupant! When I lifted the phone to complain it was covered in dust! At this point I gave up as we were leaving this morning anyhow. What a terrible experience. This was a Christmas present delayed terribly since Covid...a Hard Days Night is right! Home for a rest. Exhausted.
Date of stay: July 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Liam Bellew, Guest Services / Front Office at Hard Days Night Hotel Liverpool, responded to this reviewResponded 17 July 2021
Dear Karen,
First off, thanks for sharing your feedback. I’m really sorry that some aspects of your stay didn’t meet your expectations. Clearly, we fell short, and I apologize.
In the future, I’ll make sure that all areas of your feedback are dealt with accordingly in a positive way. The last thing we want to do is let our customers down, and moving forward, we’re going to do everything in our power to hold ourselves to that standard.
If you wish to contact me regarding your feedback, please reach out to me and contact me directly at liam.bellew@harddaysnighthotel.com
Again, we’re sorry we dropped the ball this time, but we hope you’ll consider giving us another chance.
Warmest Wishes,
Liam Baker-Bellew
Rooms Division Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tony W
Hereford, United Kingdom
182115
via mobile 
We stopped 3 nights, it should have been 2 but long amended booking story.
We thought for or anniversary we’d indulge at Hard days Night.
But failed to hit right note. I think Covid had spoilt some of the ambiance.
Great welcoming and sorted out very professionally by Asia.
Hotel Meals was very nice restaurant quality and price but server in a Bar lounge pub lounge atmosphere.
Champagne and flowers great quality
Room was lovely and clean. And good breakfast.
It really didn’t quite live up to its cost.
Room tip: No parking use Liverpool One.
Champagne and flowers great quality
Date of stay: May 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Liam Bellew, Guest Services / Front Office at Hard Days Night Hotel Liverpool, responded to this reviewResponded 14 July 2021
Dear T5NYW,
Thank you for sharing your recent feedback. I was happy to see Asia demonstrated excellent customer service to you throughout your stay. Feedback is so important to us and we strive to deliver each day for our guests, I would love the opportunity to welcome you back to us at some point in the near future.
Best Wishes,
Liam Baker-Bellew
Rooms Division Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chloe L
Aberdeen, United Kingdom
613
via mobile
Having stayed in this hotel in the past we where super excited to be going again, after working non stop throughout the pandemic my sister and I decided to treat ourselves to a weeks stay in the Hard Days Night Hotel and upgraded our room to a Luxury Twin Balcony View room. Checking in was brilliant the lady on the front desk was very helpful and explained the covid guidelines to us. We got into our room and this is where the problems started, firstly our twin room with two beds only had one double not a major issue but annoying when you have booked for two beds. The room clearly hadn’t been cleaned there were layers of dust on the bedside cabinets, I had to remove a squashed dead spider from the wall, the bathroom doorframe had questionable stains on it as did the carpet near the bed. The shower had layers of grime and dirt under the screen. You could also hear everything that was happening in the room next door to ours. We decided we would check out and go stay in another hotel. The duty manager Jen was very apologetic and offered us a different room and also a free nights stay however due to the lack of cleanliness we declined the offer choosing to stay elsewhere. The state of the room is bad enough but during an ongoing pandemic this is unacceptable. This is an absolute shame and we are gutted as this was one of our favourite places to stay in Liverpool.
Date of stay: July 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Liam Bellew, Guest Services / Front Office at Hard Days Night Hotel Liverpool, responded to this reviewResponded 13 July 2021
Dear Chloe L,
Thank you for your feedback, I would like to apologize for any shortfalls in your recent experience. I have personally investigated all issues regarding the experience and spoken with the relevant managers about your concerns. Jen our Duty Manager did arrange a full refund for any inconvenience and offered you a return stay also.
If you wish to discuss any further elements of your stay please contact me directly at liam.bellew@harddaysnighthotel.com
I hope to welcome you back to the city in the very near future.
Regards,
Liam Baker-Bellew
Rooms Division Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Keith B
23
I cannot rate this hotel high enough, wonderful staff, lovely, very clean room, first class, most friendly service... Breakfast was highly enjoyable too...We enjoyed our stay there immensely.... thank you all...
Date of stay: June 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Liam Bellew, Guest Services / Front Office at Hard Days Night Hotel Liverpool, responded to this reviewResponded 13 July 2021
Dear Keith B,
Thank you for sharing your wonderful feedback, It's great to see you had such a delightful stay with us. I have shared your feedback with the relevant teams involved in your stay. I hope to welcome you back to us in the near future.
Best Wishes,
Liam Baker-Bellew
Rooms Division Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC