We have visited this restaurant many times, but last night was our first Saturday night, and probably our last visit.
We, along with 5 other tables waited an hour an a half for our food.
Priority is clearly given to take away orders as bags and bags of deliveries were coming from the kitchen. No apologies made by staff, not even a comment on how long our wait would be, or offers of anything to keep us going. Even trying to order drinks was taking 40 minutes.
Food good once it came but the worst part in the end was being shouted at at the end of the night by a lady, and I use that term lightly, who claims to be ex staff, arriving at the end of the evening shouting and screaming and sticking 2 fingers up as we sat at our table, that we, and other customers had no right to complain about waiting so long as they were busy. She even threw something at us as we were leaving. The staff made no attempt to ask her to leave, quieten down or apologise for her rude behaviour and seemed to think offering to take 1 pint of beer off our bill was an acceptable solution. If the owner reads this I hope he is ashamed of his staff for how they handled the situation and whoever the rude obnoxious older lady was whose behaviour was utterly disgraceful.
As we probably won't visit again he can't personally make it up to us but an apology if he reads this would be nice. And if I was him he should think twice about taking a Saturday night off.
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