This house is absolutely beautiful. It is tastefully decorated and in an incredibly central location in a great suburb with fantastic restaurants, and so close to the centre of London. It is spacious enough to accomodate 6 or even 7 people easily. The only reason I gave it 4 stars instead of 5 is because of the service.
When we arrived we discovered two of the basins in the barhroooms had there plugs stuck in the closed position and were therefore unuseable. We reported this immediately and were told to use the other basins while they looked at getting someone to fix the issue. I followed up twice more, and even allowed access for a plumber half way through the week to check the boiler, but he did not fix the basins. Although it seems a small issue we spent the whole week with 6 people having to use basins on different floors.
I would suggest that the hosting company have someone on hand who can fix these sorts of problems within a couple of days.