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Review of Feldo's

Feldo's
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Ranked #3,718 of 24,426 Restaurants in London
Restaurant details
Reviewed 1 April 2018

Was really looking forward to going to this restaurant, the owner was friendly and when i called to add to our party, there was no trouble. He then told me he was away the week end, my husband said oh dear, just opened and taking his fingers off the pulse. The waitress we had was annoying in the end, she was very interested to hear what we were talking about and was talking about us to her fellow waitresses, totally unprofessional....one of our larty had to send back his soup, he was to.d it would be replaced and taken off the bill, it wasn't until we pointed ot out.
Another one of our party wanted a small salad as what sje wanted wasn't on the menu and most of the starters were fish which she doesn't eat, another one of our party sent back her steak, it wasn't cooked jow she asked. We also found our liver wasn't cooked how we wanted and our bacon was incinerated, by this tome we had lost heart. We alsp found we had to have vegetables etc added to our meals as nothing was included. Will go back to give it another chance. We didn't stau for desert.

3  Thank Louise I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oliver H, Owner at Feldo's, responded to this reviewResponded 4 weeks ago

Hi Louise,

Thank you for your honest review. We are deeply saddened that you didn't have a good experience at Feldo's. We have taken on board all of your comments and would like the opportunity to rectify this and show you exactly how your experience at Feldo's should have been.

Could I trouble you to email us your contact details and we will be in touch soon?

contact@feldoslondon.com

My sincere apologies again.

Kindest Regards,
Feldo's Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (47)
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15 - 19 of 47 reviews

Reviewed 1 April 2018

5 of us had booked a table for dinner Saturday night. One person did not eat fish and there were only 2 non fish starters, one of which had been withdrawn!
A small main course salad was requested as a starter instead which was eventually produced but the waitress made it clear that she was not happy about it!

One of the starters was French onion soup which was all bread and onions and no liquid. It was virtually solid. It was sent back and replaced. By the time it was replaced everyone else had finished.

The main courses eventually arrived. The steak which was ordered medium to well done was rare and had to be sent back. The 3 liver and bacon orders were all badly cooked. The livers were rare in places and the bacon on all 3 plates was burnt. This was reported to the waitress as well but quite frankly we were so fed up by this point that we just wanted to finish our meal and go!!

The bill arrived. The French onion soup that we were told would be deducted from the bill because of the delay was not deducted and the bill had to be re-done. This amounted to £36 per person and quite frankly was probably one of the worse meals I have had in a restaurant.

The only compliment I can make is the restaurant is very comfortable and has a nice atmosphere but we will obviously not be returning.

    • Value
    • Service
    • Food
3  Thank cynthiafreedman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oliver H, Owner at Feldo's, responded to this reviewResponded 4 weeks ago

Hi Cynthia,

Thank you for your honest review. We are deeply saddened that you didn't have a good experience at Feldo's. We have taken on board all of your comments and would like the opportunity to rectify this and show you exactly how your experience at Feldo's should have been.

Could I trouble you to email us your contact details and we will be in touch soon?

contact@feldoslondon.com

My sincere apologies again.

Kindest Regards,
Feldo's Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 March 2018 via mobile

Welcome new brasserie to the local area, though crowd all appear to know each other. Decent menu if a little pricey. Plenty of atmosphere (or noisy) depending on your personal viewpoint.

Staff are either under-qualified or chatting to the diners, either way the service needs to be more attentive in the right way.

Overall a good experience, though this new venue needs some improvement to stay the course.

2  Thank QueensParkDan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oliver H, Owner at Feldo's, responded to this reviewResponded 4 weeks ago

Hi Dan,

Thank you for your honest review. We apologise your experience wasn't what Feldo's usually prides itself on, excellent service and an overall compelling dining experience.

We would love the opportunity​ to welcome you again and rectify the situation so please do contact me directly with your contact details and someone will be in touch.

contact@feldoslondon.com

My sincere apologies again.

Kindest Regards,
Feldo's Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 March 2018 via mobile

Pleased to return.
Lovely service remembered us by name as we walked in.
We all went for the amazing onion soup starter, quite the best in London!
Main courses delicious salmon ginger sauce excellent.
House wine excellent at £18!

1  Thank edward w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oliver H, Owner at Feldo's, responded to this reviewResponded 4 weeks ago

Hi Edward,

Thank you for your wonderful review and your continued support. We truly value the opinions of our guests!

So from all of us, Thank you!

Kindest Regards,
Feldo's Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 March 2018

We were made to feel really welcome
Excellent atmosphere and the food was great.
Have already made another reservation.

    • Value
    • Service
    • Food
2  Thank Irvine V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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