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Reviewed 3 July 2018

My favourite spot in London. Beautiful hotel in the center of London, modern rooms, great service and I really love the purple bar where you can access only as hotel guest and please order the once-in-a-lifetime lemongras martinis. Will be back in November!

  • Stayed: December 2017, travelled on business
    • Value
    • Cleanliness
    • Service
2  Thank Phil_Innsbruck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grant C, General Manager at Sanderson London Hotel, responded to this reviewResponded 4 July 2018

Dear Blackdiamond_ibk,

Thank you so much for taking the time to share your visit, and for declaring us your London fav! Our Purple Bar is a hidden jewel inside our magical lobby, and one of my favourite spaces too - so glad you enjoyed it.

We'll have the lemongrass martinis ready for you in November!

Warmest wishes,

Grant

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 June 2018

I first stayed here when it first opened, and stayed here again earlier this month. everything is still so white and looks so new..... overall a very pleasant stay.

the room layout was revolutionary when it first opened but more common nowadays.... the bed in the middle of the room, a picture on the ceiling, glass wall wrap around the bathroom.

the biggest frustration is the shower, the switches are hard to use especially when hands are wet, there is no shelf space and the water leaked outside..... also the food downstairs was disappointing.... 35 for a steak, perhaps 4oz, overcooked and barely warm.

i will come back for the room & the drinks!

  • Stayed: June 2018, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Ronnie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grant C, General Manager at Sanderson London Hotel, responded to this reviewResponded 25 June 2018

Dear Ronnie W,

It was wonderful to welcome you back to Sanderson, and I am so pleased to know you still find us stylish, gorgeous and on the whole comfortable – thank you for your kind review. I am sorry for your disappointing dinner, and I wanted to assure you that your feedback has shared with Chef and the team to further address.

On a brighter note, we’re delighted you’ll be back again, and we’ll most definitely have the cocktails chilled and at the ready for your return!

Warmest wishes,

Grant

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Reviewed 22 June 2018

I spent a few nights at the Sanderson in June. Staff were nice, the hotel comfortable, but I found the room impractical and the overall decor wasn't for me. The bed at an angle upset my OCD, as well as the weird painting stuck on the ceiling. There is nowhere to put stuff in the shower - looks amazing but not designed for practicality. Each evening I'd come back to the room set up for the night, with candle alight, all sheer curtains drawn (a bit spooky for my taste). Sure, it's quirky for one night, and the elevator is a talking point, but I wouldn't come back for a long stay.

  • Stayed: June 2018, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank joolsdeb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grant C, General Manager at Sanderson London Hotel, responded to this reviewResponded 25 June 2018

Dear joolsdeb,

Thank you for choosing to stay with us for your recent London visit, and for highlighting our attentive team and friendly atmosphere. We know that our original style and quirky design are not to everyone’s personal preference, however, we’re delighted to hear that overall you found the hotel comfortable during your stay with us.

Hopefully we’ll have the opportunity to welcome you back in the future.

Warm regards,

Grant

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Reviewed 21 June 2018 via mobile

Loved this hotel . Very cool , great vibe , large rooms by London standards , great bar and restaurant.

Best though were the staff . Nigel on check in was just magic , he is the secret sauce and sets the best tone on check in . An Aussie and just a great bloke , no fuss ,and nothing a problem . He accommodated a late checkout with no fuss . This is very rare these days , but should be applauded

Wonderful stay, try it

Stayed: June 2018, travelled on business
1  Thank Greg M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grant C, General Manager at Sanderson London Hotel, responded to this reviewResponded 22 June 2018

Dear Greg M,

Thank you very much for taking the time to share your recent, fabulous stay with us, especially for your wonderful words about our buzzing energy, gorgeous rooms and delicious restaurant and bar, and, best of all, our friendly team. We are indeed lucky to have Nigel and his magic touch with curating memorable experiences, and he was most chuffed by your comments.

Looking forward to welcoming you back again soon.

Warmest wishes,

Grant

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Reviewed 20 June 2018

Decided to celebrate a friend's 50th birthday by having a luxury facial using 'nuxe' products and there aren't many spas that offer this brand so we booked at the Sanderson Agua spa. The receptionist at the time of booking was really helpful and lovely and I received a call prior to our day to confirm the booking. On arrival we were welcomed into the spa which in itself is quite amazing..a labyrinth of curtained, sections where everybody whispers but this in itself is quite awesome. Robes and slippers were supplied and we waited in a lovely area before before being met by our therapists. The facial was gorgeous, beautiful products and a really relaxing facial..even the beds had duvets on for ultimate relaxation. Thank you Sandy for the amazing treatment! Then to relax following the treatment..a separate area for just us two with end to end beds and fluffy duvets with the highlight being an unexpected glass of bubbly as it was a special occasion..this made the day even more special and was really appreciated.. A bit more expensive than some facials but fantastic for a special occasion/treat....can't wait to go back!

Stayed: June 2018, travelled with friends
Thank 228Wards
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grant C, General Manager at Sanderson London Hotel, responded to this reviewResponded 21 June 2018

Dear 228Wards,

Thank you so much for your kind words, we loved your review, and what a truly wonderful way to celebrate such a special birthday. We’re indeed lucky to have such a beautiful space and such a friendly, attentive team – and Sandy is indeed quite the magician when it comes to our delicious treatments - and we're so glad you and your friend enjoyed your experience. And I fully agree that our relaxation pods are like a little slice of fluffy, peaceful, luxurious heaven!

We look forward to welcoming you back again soon for another gorgeous and relaxing visit.

Warmest wishes,

Grant

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