I booked this hotel for under £100 so wasn't expecting anything fancy but I did find some aspects unacceptable. Our first impression when we walked through the door was that it was dark and dirty and I nearly tripped over the carpet in the hallway. As it was we were cursorily told to leave our bags as it wasn't check in time and we left wondering whether we wanted to go back.
On returning we were given a choice of rooms which was nice, there was a big room at the front with two single beds pushed together it we chose a smaller room at the back because we thought it would be quieter. This was the silhouette room.
The good points were that I didn't mind the interesting and quirky decor but unfortunately the th fundamentals were lacking.
Because this was a smaller room the bed was not a double, this would not have not been too much of a problem if the mattress had been comfortable. Unfortunately it was not and I had backache in the morning.
The room was also very cold when we arrived, we were offered a small portable heater for the room which was barely adequate, my husband felt the need to sleep fully clothed!
The other aspect of the room which was disappointing was the "bathroom" It was so tiny that your knees were against the door when you were on the toilet and the sink was actually in the shower cubicle.
Personally, I could have lived with this if the rest of the room had been warm and comfortable but it just added to the general discomfort.
Our final disappointment was breakfast. We we were told it was to be delivered to our room - this tuned out to be a tray with a weetabix drink, carton of juice a croissant and a muffin.
We drank the juice and went out for breakfast.
I would not stay here again for the price we paid. The location to hyde park was good but in general I felt like an inconvenience rather than a guest...To me I felt more like I was in a hostel than a hotel.
I wanted to experience somewhere other than a chain hotel but to be honest this has really put me off .
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- Also Known As:
- Pavilion Hotel London