On arrival we see the same sign as others, go to the hotel next door for a key, first impressions was I did not feel good, went to reception and got our key and went to our room, front door key and room key did not work easy. We decided to make the most of the situation. We soon went out feeling uncomfortable being in the small room. In the morning it took about 10 minutes of running the water to get hot water, we could not get a reception on the tv, we had coffee on the first morning, only powdered milk, the next morning we did not have a drink as the cups had not been washed from the day before, and there were no spoons in the room. The bed was soft which gave me a bad back. Had breakfast on day two which consisted of cereal, toast and make yourself hot drinks. Would I return, no I wouldn't, not for the £100 a night. We also handed in on the first night my husbands iPad, there was a message in the room not to leave any phone, iPads, computers in the room, but to take them to reception, on the second morning we went to collect the iPad which they took a while to understand what we were asking for, when they finally understood us, he started looking and found it in a filing cabinet. Not impressed at all.
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- Also Known As:
- Grenville Hotel London