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“Home away from Home”

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Best Western Corona
Ranked #544 of 1,081 Hotels in London
Reviewed 6 January 2018

  • Stayed: January 2018, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western GB
Thank geniem2018
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
BWC H, General Manager at Best Western Corona, responded to this reviewResponded 8 January 2018

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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6 - 10 of 806 reviews

Reviewed 31 December 2017 via mobile

Friendly professional staff. Room was to the front. External noise was a problem until about 2am. Very small room and cramped, ok for one person but not for two. Walls were thin so you can hear others. Bed was small and you felt every movement. Sleep was difficult. Bathroom small and sink partially blocked. Breakfast was ok and varied for star rating. Overall the experience was disappointing, probably won't stay there again.

Stayed: December 2017, travelled as a couple
Thank Dave186305
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWC H, General Manager at Best Western Corona, responded to this reviewResponded 8 January 2018

Dear Guest,
Thank you for taking the time to share your recent experience at our hotel and for staying with us.
While we appreciate your kind remarks regarding your overall hotel experience, I am sorry to learn that your overall stay was not the Best.
A favourable guest experience is substantial to our entire team who takes great pride in rendering impeccable services and products. Rest assured, your comments are taken very seriously and this will be used for review.

Once again, thank you for sharing your feedback. I truly hope that we will have a chance to make it up to you and provide you with a better experience in the future.

Kind Regards,
Ishan Karu
General Manager
Best Western Corona Hotel (Lefar Hotels Ltd.)
85-89 Belgrave Road, Victoria, London, SW1V 2BQ.

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Reviewed 27 December 2017

After a day out on the cold and suffering from a heavy cold, it was a pleasure to arrive here with a warming welcome and a very snug, warm room.
The single bed was very comfortable and I got a good night's sleep as the room was to the rear of the hotel, so no external noise.
Bathroom was quite small with a compact shower and small washbasin. Toiletries and towels supplied.
The breakfast has improved since my last visit with more hot items on offer and a good continental selection.
The hotel is in a good location for Victoria, with Pimlico Underground being a short walk away.
The staff here are welcoming and friendly and with good value rates in winter this is a hotel worth returning to.

  • Stayed: December 2017, travelled solo
    • Location
    • Sleep Quality
    • Service
Thank Martin W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWC H, General Manager at Best Western Corona, responded to this reviewResponded 8 January 2018

Dear Guest,

Thank you for your kind comments regarding your experience we are indeed so Happy!

We take great pride in offering extraordinary experiences to each and every one of our guests.

With that said, thank you again for letting us know how we’re doing.

Please come back and see us again soon!

Kind Regards,
Ishan Karu
General Manager
Best Western Corona Hotel (Lefar Hotels Ltd.)
85-89 Belgrave Road, Victoria, London, SW1V 2BQ.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 December 2017 via mobile

Had a great time in corona hotel.reception staff great.our room very very good.kept clean every day with tea coffee biscuits bowl of fruit and bottles water.buffet breakfast nice.full english/continental.great breakfast all stall very good just want to thank Christina manager for looking after us.see u all very soon we call it home from home.tks.florence+Alexander irvine.xxx

Stayed: November 2017, travelled as a couple
Thank Eric I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWC H, General Manager at Best Western Corona, responded to this reviewResponded 8 January 2018

Dear Guest,

I was absolutely thrilled to read your lovely review.
We do strive to ensure that the service provided by our team is consistently outstanding, and it is a genuine delight for me to read about the memorable moments our team members create for our guests.

It is always such a pleasure for me to share such kind words with them, and I will ensure yours are passed on to Kristina our Housekeeping Manager. I am blessed to have a great team in Corona
We are so glad you had a memorable stay and “words” - we call it home from home
Looking forward to welcome you back soon.

Kind Regards,
Ishan Karu
General Manager
Best Western Corona Hotel (Lefar Hotels Ltd.)
85-89 Belgrave Road, Victoria, London, SW1V 2BQ.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 December 2017

We thoroughly enjoyed our 3 night stay. The front desk staff and breakfast servers were so friendly and helpful. Our room for 3 was a little small but well kept, clean and quiet. The location is great, not much traffic noise, and close to Pimlico and Victoria tube stations. The breakfast buffer was very good with cooked and continental breakfast items. If the room for 3 was not as compact, we would rate this 5 stars.

Stayed: December 2017
3  Thank Keith N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWC H, General Manager at Best Western Corona, responded to this reviewResponded 21 December 2017

Dear Guest,
Thank you for your detailed review. I am delighted you were not disappointed with your choice and enjoyed your 3 nights stay with us at the Best Western Corona Hotel London Victoria.

We are proud to provide our guests with a high level of service and comfort during their stay and I am very pleased you experienced this and reflected this in your feedback.

Starting a Day – we make sure we have a great choice and freshly cooked full English breakfast to all our Guest, are staff has a passion for that.
Thank you very much for taking the time to complete a review.

Kind Regards,
Ishan Karu
General Manager
Best Western Corona Hotel (Lefar Hotels Ltd.)
85-89 Belgrave Road, Victoria, London, SW1V 2BQ.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Corona

Address: 85-89 Belgrave Road, London E13 8RT, England
Region: United Kingdom > England > London > Pimlico , Victoria
Amenities:
Free High Speed Internet ( WiFi ) Room Service Shuttle Bus service Airport Transportation
Hotel Style:
Ranked #544 of 1,081 Hotels in London
Price Range: RM 377 - RM 1,269 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Corona 3*
Number of rooms: 51
Official Description (provided by the hotel):
An elegant Victorian conversion, the hotel is centrally located, just a stroll away from Buckingham Palace and close to everything London has to offer, which is a lot! Whether you're here on business or staying with us on a short break, there'll be plenty to do and plenty to look forward to when you come and stay with us again. After all, one trip to London is never enough! ... more   less 
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Also Known As:
Best Western Corona Hotel London
Best Western Hotel Corona
Best Western London
London Best Western

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