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“Food excellent ”

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Hilton London Green Park
Ranked #647 of 1,077 Hotels in London
Reviewed 3 weeks ago via mobile

We had meal there in the restaurant the food was excellent service nice and friendly.good value food money would recommend it.easy reach of green park station.the whole experience was great and friendly bar staff

Stayed: October 2017, travelled as a couple
Thank Billy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 3 weeks ago

This hotel is in a great location as it is close to Hyde Park, Buckingham Palace and if interested Saudi Arabia embassy (with lots of armed protection). The hotel's buffet breakfast is among one of the best I've experienced in London, including ability to order a fresh omelet and don't forget the rhubarb juice (great for hydration following a night out on the town). The staff is very friendly and accommodating and professional.

The hotel itself is a bit worn and tired but the rooms are clean. The floors creak and you can hear guests above you walking around. Since I was in the room just in time to go to sleep, it wasn't much of a bother but I can see how this would be an issue for someone who has trouble getting to sleep.

If you are looking for a convenient location and a clean hotel, this will work for you.

  • Stayed: November 2017, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Iris S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dragos-HiltonHelp, on behalf of the staff at Hilton London Green Park, responded to this reviewResponded 3 weeks ago

Dear Iris S,

Thank you for taking the time to write a review about your recent stay at our hotel. We appreciate your feedback, and we’re very sorry you were unhappy with the condition of your guest room. Guest feedback is incredibly important to us. We are taking your comments into consideration as we take the steps necessary to make it right for you and our future guests. We are however, happy to hear that you enjoyed our hotel's location, staff and breakfast menu. We hope to have another opportunity to serve you if your travels bring you back to our area.





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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

Perfect location for touring London, direct transport from Heathrow to Green Park tube station which is nearby. The staff was excellent and friendly. Special thanks to Marie who was so nice and accommodating upon our arrival after a long redeye flight, she made our first day great. Lastly, yes the floors creak, and yes the floor layout is somewhat awkward, but the hotel is in an older building which fit right in for visiting historic London. I would suggest upgrading from the basic room which I think was the deluxe? Go for the higher level superior as that was worth it for us. Try some of the great restaurants around the corner in Shepard's Market while you are here.

  • Stayed: November 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank michael s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

The only really good thing about this hotel is its location. I booked a 'deluxe' room, not just a standard. Well you could have fooled me, I have had far better rooms in Premier Inn's. Very small room, bed was fine and the room was clean, but very tired and desperately in need of refurbishment. Bathroom is very small with shower above bath, all okay, but for the money and in a deluxe room I would have expected a lot better. Staff were efficient and polite, and as I said the location is perfect which is clearly why they are getting away with it. So come on Hilton, up your game please!

  • Stayed: November 2017, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank PottingshedR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dragos-HiltonHelp, on behalf of the staff at Hilton London Green Park, responded to this reviewResponded 3 weeks ago

Dear Pottingshed R,

First of all, thank you for your review of your past stay at our hotel. I apologize that we were unable to accommodate your reserved room type. Our front desk department goes through a lengthy process each day to ensure that our guests receive exactly the room expected, however at times we do not have the same availability due to guests extending their stays with us. We are however happy to hear that you were pleased with our hotel's location and our staff. Once again, I apologize for the inconvenience and do hope that the next time you travel to the area you will consider staying with us again.





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Reviewed 4 weeks ago

The hotel is in an excellent location. You can explore Hyde Park, Marble Arch, Buckingham Palace within in walking distance. An underground station is just steps away from the hotel, so you can get to and from Heathrow airport in about 40 minutes for just a few pounds. No need for a cab or a limousine. Also all sightseeing tours start right at the underground station, so a perfect location to start exploring London.
The hotel staff at the front desk, the concierge as well as in the breakfast restaurant are very friendly and attentive. The bar and lounge is especially nice for afternoon tea or evening drinks before heading to dinner, again with great staff taking good care of all guests.
The downside of the hotel are the rooms... They are pretty small, and very dated. Cleanliness is definitely not a top priority there, and all furniture and walls have dents and scratches. Definitely needs renovation - and a housekeeping team taking care of things.
I would still recommend the hotel as the location is absolutely perfect (and many British hotels would definitely deserve a renovation, so this place is in good company...).

  • Stayed: May 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank JJHamburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dragos-HiltonHelp, on behalf of the staff at Hilton London Green Park, responded to this reviewResponded 3 weeks ago

Dear JJHamburg,

Thank you for taking the time to write a review about your recent stay at our hotel. We appreciate your feedback, and we’re very sorry you were unhappy with the condition of your guest room. Guest feedback is incredibly important to us. We are taking your comments into consideration as we take the steps necessary to make it right for you and our future guests. We are however, happy to hear that you enjoyed the hotel's location, our staff and food menu. We hope to have another opportunity to serve you if your travels bring you back to our area.





Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton London Green Park

Address: Half Moon Street | Mayfair, London W1J 7BN, England
Phone Number:
Region: United Kingdom > England > London > Mayfair
Amenities:
Bar / Lounge Business Centre with Internet Access Restaurant Room Service Suites Wheelchair access
Hotel Style:
#329 Romantic Hotel in London
#371 Luxury Hotel in London
Price Range: RM780 - RM1,675 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton London Green Park 4*
Number of rooms: 162
Official Description (provided by the hotel):
The Hilton London Green Park hotel is set between the leafy Royal Parks and the shops of Oxford, Regent and Bond Street. The stylish Georgian townhouse hotel is just 45 minutes by train from Heathrow Airport, and within easy walking distance to London attractions like Buckingham Palace, Westminster and Harrods. Boasting a traditional exterior with a contemporary interior, the hotel is a 3 minute walk away from Green Park Tube Station. Enjoy modern International cuisine at the Tiger Green Brasserie, sip afternoon tea and gin creations in the Berry Bar & Lounge or enjoy the 24-hour Room Service. The Hilton London Green Park hotel has state-of-the-art climate control system in all rooms, allowing guests to individually regulate their room’s temperature at the touch of a button.Steeped in history, dating back to the 1730’s, the Hilton London Green Park hotel is situated in one of London’s most prestigious locations. London’s “City” district is a quick tube or taxi ride away, yet within a short stroll of the hotel guests can experience the vibrancy and culture of the West End and Theatreland or Mayfair’s exclusive designer stores, restaurants, bars and the famous Royal parks of Central London.The Hilton London Green Park hotel offers wireless internet access, 5 conference and meeting rooms for 2 to 100, a conservatory in the restaurant and a 24-hour business centre. Canary Wharf is accessible via a direct tube link from Green Park on the Jubilee line. ... more   less 
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Also Known As:
Hilton London Green Park Hotel London
Hilton International London
London Hilton

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