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Reviews (1,764)
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All reviewsthe executive loungecromwell roadearl's courtthe natural history museumvictoria and albert museumminute walkpiccadilly lineconcierge deskjunior suitetube stationheathrow airportconvenient locationearly checklocation is excellentrooms are smallwest endkensington
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89 - 94 of 1,764 reviews
Reviewed 26 March 2018

Hotel staff were very friendly and efficient without losing the personal touch. The rooms are clean and comfortable. The breakfast was great, lovely choice, from continental, cereals to full English with eggs freshly made how you like them. Nothing too much trouble.

  • Stayed: March 2018, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
2  Thank susangZ9895YF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 March 2018

It appears the GM of TeamKensington in the Front Office is very responsive to guests reviews and questions. I have reserved the junior suite in mid May, 2018 but have some questions regarding additional reservations? Is there an actual live person I can speak to? Hate getting involved in the main reservation system. Thank you so much.

Stayed: January 2018, travelled with family
2  Thank KCD52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 March 2018

This Hotel was excellent with a Great Location. Clean Good Food.
Very helpful and well trained staff - particularly in reception and the Executive Lounge.
From desk Personnel were extremely Helpful with Taxi Service and also Maps to the Local Area Attractions.

Room Tip: High Floor away from the Elevator
  • Stayed: September 2017, travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank Aldora-Travelers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 March 2018

Clean and well maintained hotel.
Friendly, helpful, and efficient staff.
Nice restaurant, bar, and concierge lounge.
Great location (safe area and short walk to tube stations and close to museums, restaurants...).

  • Stayed: March 2018, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Raymond R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 March 2018

Again, this was an emergency stay because of the weather and as I was working nearby the following day I moved from the St Pancras Renaissance in the late afternoon and used some Rewards points for a stay at this location - my first here for several years.

It's a large property overlooking Cromwell Road and what I still think of as the old West London Air Terminal (now sadly a supermarket and large block of flats). It's very close to Gloucester Road underground station.

Very helpful and well trained staff - particularly in reception and the Executive Lounge.

Tried the very nice, complimentary evening snacks rather than braving the icy blasts and slippery roads and eating in one of the many nice places nearby. Good breakfast in the Lounge also - but only scrambled eggs (excellent) and mushrooms rather than a proper breakfast (which I believe must include bacon).

Nice renovated bedroom with usual mid range Marriott toiletries, fluffy towels and great pillows.

Room Tip: All rooms appear to be well soundproofed.
  • Stayed: February 2018, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Stewart K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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