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“Novotel London Review”

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Novotel London Tower Bridge
Ranked #228 of 1,072 Hotels in London
Certificate of Excellence
GreenLeadersSilver level
An Accor traveller
Bristol, United Kingdom
11
Reviewed 22 February 2012

  • Stayed: February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank An Accor traveller
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
NLTB, Manager at Novotel London Tower Bridge, responded to this reviewResponded 2 March 2012

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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1,210 - 1,214 of 2,877 reviews

Reviewed 22 February 2012

  • Stayed: February 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Claire P
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
NLTB, Manager at Novotel London Tower Bridge, responded to this reviewResponded 28 February 2012

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 20 February 2012

Stayed here with my boyfriend for one night but wish we had booked for two! Friendly staff seemed to remember us from last time and we were greeted with smiles as we checked in; yet again we were upgraded to executive room which we were thrilled with! Had a beautiful meal in the Elements restaurant and then went out in London for the night. The next morning we woke up to sunshine and took a walk round Tower Bridge and the Tower of London before heading over to Westferry to meet family and then back to the hotel to collect our bags which the hotel staff very kindly kept safe for us in the lobby.
Overall we had another amazing stay in the Novotel and we will certainly be back many more times! Thankyou! :)

Room Tip: Book on booking.com to get the best deals!!
  • Stayed: February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank JourneyswithJessica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NLTB, Manager at Novotel London Tower Bridge, responded to this reviewResponded 28 February 2012

Dear Guest,

Thank you for returning to us, providing us with great feedback and rating us with 5 stars. It is always great to read that our service made all the difference and we were again able to deliver a memorable stay. We really appreciate your custom and look forward to welcoming you and your boyfriend back soon. Kindest regards, Dominic Sauls, Operations Manager

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An Accor traveller
Reykjavik, Iceland
11
Reviewed 20 February 2012

  • Stayed: February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank An Accor traveller
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
NLTB, Manager at Novotel London Tower Bridge, responded to this reviewResponded 28 February 2012

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 19 February 2012

We (family of 4) stayed here in 2 interconnecting rooms in Feb 2012 for 3 nights. I thought it was on the expensive side but the rooms are a good size especially for London. Showers were fine also. Try and get a price that includes breakfast as they charge £16/person otherwise (although children eat free with paying adults). Location is right beside the Tower Hill tube station but check that the circle/district lines are open before you book at the weekends - we ended up getting a bus to a different tube station to get our train to Heathrow on the Saturday.

Room Tip: We had rooms 606 and 618 which are interconnecting, room 606 is small but perfect for kids.
  • Stayed: February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Maria O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NLTB, Manager at Novotel London Tower Bridge, responded to this reviewResponded 28 February 2012

Dear Guest,

Thank you for taking the time to post your feedback on Tripadvisor. I was happy to read that you found the location great and the bedroom size and shower facilities good. Although the underground do operate planned closures over the weekend, these are advertised in advance on the TFL website. Our reception staff are also on hand and well informed to provide you with the best possible alternative, should there be any tube disruptions. Thank you once again for your feedback and we look forward to welcoming you back. Kindest regards, Dominic Sauls, Operations Manager

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Additional Information about Novotel London Tower Bridge

Address: 10 Pepys Street, London EC3N 2NR, England
Phone Number:
Region: United Kingdom > England > London > City of London , London Bridge
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#25 Green Hotel in London
#155 Family Hotel in London
#170 Luxury Hotel in London
#235 Business Hotel in London
#254 Romantic Hotel in London
Price Range: RM717 - RM1,918 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel London Tower Bridge 4*
Number of rooms: 203
Official Description (provided by the hotel):
The Novotel London Tower Bridge is located in the City of London. Offering 6 meeting rooms and WiFi internet access for business travellers, the hotel is also a superb base for those on holiday in London. Situated opposite the Tower of London on the Thames close to Tower Bridge and St Pauls Cathedral. Take a short tube ride to the London Eye, Tate Modern, Millennium Bridge or the West End theatre and shopping areas. The hotel has Keepers Lounge bar and kitchen, gym, sauna and steam room. ... more   less 
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Also Known As:
Novotel London Tower Bridge Hotel London
Novotel London Hotel Bridge
London Novotel
Novotel Tower Bridge

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