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Reviewed 22 March 2017

very nice hotel with very friendly staff and a good breakfast would defiantly recommend. good location and very well kept will be staying again as soon as we can, there is also a carpark across the road.

Date of stay: March 2017
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank marksD2056JQ
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Andre G, Guest Relations Manager at The Bloomsbury Hotel, responded to this reviewResponded 22 March 2017

Dear marksD2056JQ,

Thank you for choosing The Bloomsbury for your recent stay in London and for sharing your experience with us.

It is truly fulfilling to see our features and service highly appreciated. My team will be really proud of your words as I will make sure to pass them on.

It is also a pleasure to read that you will recommend us and that we will have the chance to welcome you back.

Please do reach out to me directly for your second visit as i am more than happy to discuss rates. My Email address is Andre_Goncalves@doylecollection.com

Warm regards,

André Goncalves
Guest Relations Manager

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Reviewed 17 March 2017

My colleague and I had an amazing experience at The Bloomsbury London. The staff went above and beyond. Everyone went out of their way to make us feel welcomed after we had 2 horrible experiences at neighboring hotels that the same day. The Bloomsbury not only was able to provide us with last minute rooms, they also gave us wine on the house during our amazing meal in their restaurant and free breakfast the next day. All we were looking for was a place to lay our heads that wasn’t in the midst of construction or so dodgy that we didn’t feel safe, and The Bloomsbury went above and beyond. I will never stay anywhere else in London. The absolute best! Thank you.

Date of stay: March 2017
  • Trip type: Travelled on business
    • Location
    • Sleep Quality
    • Service
2  Thank b0ucher
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sebastian A, Guest Relations Manager at The Bloomsbury Hotel, responded to this reviewResponded 18 March 2017

Dear b0ucher,

Thank you for staying with us at The Bloomsbury during your recent visit to London and taking the time to write a review on TripAdvisor,

It touches me to hear such great feedback about the service you received during your stay,
It is always difficult when you have had bad experiences prior and just need a place to relax and feel comfortable, I am delighted to hear that my team was able to provide that comfort and friendly service for you withholding the standard we are so proud of here at The Bloomsbury.

Please feel free to contact me upon your next visit to London on sebastian_annandale@doylecollection.com

Kind Regards
Sebastian Annandale
Senior Guest Relations Manager

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Reviewed 17 March 2017

Hotel was beautiful and in a great neighborhood--close to the tube and lots of great pubs and shops nearby. Staff were all very friendly and accommodating. Nightly turn down service was a lovely touch. Also, appreciated the hotel bar, which was not only beautifully decorated but served delightful drinks as well. Just a few minor points that keep the Bloomsbury from a full five-star review: the bed had some sort of gap/lump between the two sides. It was a king-size bed, so more than enough room to sleep around the gap, but mentioning it as it was slightly odd. Also, one of two treadmills in the gym was very wobbly (preventing you from running much about 6 mph for fear the machine would collapse!) That said, the overall experience was certainly a positive one, and I would absolutely return.

Date of stay: March 2017
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank megduffmegduff
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sebastian A, Guest Relations Manager at The Bloomsbury Hotel, responded to this reviewResponded 17 March 2017

Dear Guest,

Thank you so very much for sharing your Bloomsbury experience with us.

I am so glad that your overall experience was a good one. Thank you also, for bringing the gym equipment to my attention. I will make sure that is fixed straight away and apologise for any inconvenience that was caused to you.

Please feel free to reach out to me directly should you have any further recommendations. My Email address is Sebastian_Annandale@doylecollection.com

Warm regards,

Sebastian Annandale
Senior Guest Relations Manager

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Reviewed 16 March 2017

I visited this nice friendly and good situated hotel at Monday staying only 1night and spending all day at Training at Academy-but it is nice hotel with good breakfast. Maybe just need more dusting and refreshing curtains at room. But price was unbelievable good.will not expect that at London.
Thank you for nice service. Staff is bilingual ( I manage to speak polish with few ladies what is great as I do not used polish often!)
will recommended and back.

Date of stay: March 2017
1  Thank Izabela W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sebastian A, Guest Relations Manager at The Bloomsbury Hotel, responded to this reviewResponded 16 March 2017

Dear BellaIzabela, ( Nice username )

Thank you so much for your review!

I am so glad that you enjoyed your experience with us and am sorry that you found our curtains dusty. It is rare that our guests comment on our cleanliness as we regard ourselves to be an outstandingly clean Hotel.

Would you mind reaching out to me directly so that I can find out which room you were staying in? My Email address is Sebastian_Annandale@doylecollection.com

Warm regards and thank you again,

Sebastian Annandale
Senior Guest Relations Manager

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Reviewed 15 March 2017

We booked this hotel for a 50th birthday celebration and the hotel did everything they could to make the stay so memorable and special. On checkin we were allowed to check in early and upgraded our room due to my birthday celebrations. the hotel even left a personalised birthday card and cake in our room as a surprise. I asked if a late check out was available and this was also available on request. Hotel staff are exceptional friendly courteous and polite, the ambience was decadent and overall customer experience second to none. I would rate this hotel 5 star and would definitely revisit and recommend it to my friends and family. My only disappointment was that I was not staying longer but most definitely will be back.

Date of stay: March 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank louisemY4474LB
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sebastian A, Guest Relations Manager at The Bloomsbury Hotel, responded to this reviewResponded 16 March 2017

Dear Louise,

What a great review, thank you so much. You made my day!

I am pleased that we made your birthday celebration a memorable one and were able to accommodate all of your requirements.

Do you have any recommendations as to how we can further improve the experiences of our guests?

If you should think of anything, please do not hesitate to reach me directly on Sebastian_Annandale@doylecollection.com

Warm regards,

Sebastian Annandale
Senior Guest Relations Manager

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