Was in London for two nights; arrived very late (11 PM) from Heathrow and loved the convenience and safety of the location - a few steps off the Heathrow Express. Not easy to see with all the construction - but right there. These was equally great for leaving on Friday morning. Right on top of the Underground station too. Could not have been more convenient. Just 15 minutes to Heathrow (and a mile and half walking to the gate in T2, but that is Heathrow!)
THe room was smallish but comfortable, after time on the continent I totally appreciate actual fluffy towels, but I do wish Western hotel chains would uniformly adopt the Western custom of including a topsheet with the overwarm Euro-duvet.
I wanted to use the door hangtag to preorder breakfast but did not see my favorite - oatmeal - listed. So I called room service and they said yes, they had oatmeal, feel free to order it. Rather than use the door hanger, I called the next morning and ordered oatmeal. 50 minutes later, there was no breakfast at my door. I called room service again and was told they don't have oatmeal, and offered a free breakfast. I ordered a full breakfast, which arrived with an apology (in the form of chocolate) within 10 minutes. IT was free. THe next night, I filled out the doortag for a full room service breakfast including some grapefruit amd shredded wheat cereal. The next morning, breakfast arrived ten minutes early (BAD thing in the morning). I was told there was no grapefruit but they brought some (pretty boring unripe melony) fruit salad instead. OK. THen I realized later they had forgotten my shredded wheat.They offered to send some up right away but I had no more time. Bummer. THEN when I had my final receipt mailed to me, I was charged for two breakfasts - one in room service, and one that morning in the restaurant . This was fixed by calling accounting - but I should NOT have to do that. Disappointing there.
- Official Description (provided by the hotel):
- Hilton London Paddington has the luxury of being located 15 minutes from Heathrow Airport and is only a footbridge walk away from Paddington station. From the West End to the theatre District in London, nothing is too far away from this hotel. There is a fitness center and a business center with 18 meeting rooms that can accommodate up to 350 guests. Hilton London Paddington also has Wi-Fi in each of the hotel rooms and throughout the rest of the hotel. When it comes to dining, choose from the Brasserie Restaurant or the late night chic Steam Bar, both of which provide excellent quality cuisine to suit everyone. ... more less
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- Also Known As:
- Hilton London Paddington Hotel London
- London Hilton
- Hilton Paddington