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“Decent stay for Business”

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Hilton London Paddington
Ranked #408 of 1,077 Hotels in London
Reviewed 27 August 2017

I stayed in this hotel for 2 nights and attended a business summit in the hotel audi in 2015. While the hotel is in prime location of central London, it provides a decent stay for business travelers. Cozy & tidy room adds to the luxury of the stay. The hotel bar is very good which provided us the drinks we preferred even at midnight. The only feedback to the hotel would be on 'not so good' food quality. While it had stand-by Indian cuisine buffet for lunch both the days, the spicy type of the Indian food can be cooked better. Room Wifi worked fine after finding out the password through a search and connecting it (which took a bit time).

Thank you for an overall decent experience whilst we enjoyed the stay in the heart of central London. Best wishes.

Room Tip: At the middle of central London, great access to all commutes (train, tube, buses)
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  • Stayed: September 2016, travelled on business
    • Sleep Quality
    • Rooms
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Thank avik r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonLonPaddington, Guest Relations Manager at Hilton London Paddington, responded to this reviewResponded 30 August 2017

Dear Guest,

Thank you for taking the time to review our Hotel; we really do appreciate all Guest feedback as it is only through comments such as your own that we are truly able to gauge how our Guests perceive our services and facilities.

We are happy to know you enjoyed your time in our newly refurbished bar 146 Paddington.

Can you kindly email me with your stay dates as I would like to pass your comments on to our chef regarding the Indian lunch, you can contact me on demi.taylor@hilton.com.

We do look forward to welcoming you back to the Hotel again in the future.

Yours sincerely
Demi
Guest Relations

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Reviewed 27 August 2017 via mobile

This was the ideal locale while in London. Not only was it in a great location and close to nearby restaurants and locations but it was an excellent hotel. Reception & concierge services were so helpful. They allowed us to check our luggage ahead of check in time which was immensely kind. With a referral from the concierge, we were able to eat locally which was wonderful until check in & take in some sights. The tube was close by and the Heathrow express is so conveniently located inside the hotel. Our tickets were even arranged by the concierge- fantastic!! The Heathrow express being right there made our depart a breeze. The Hilton Paddington also had air conditioning which is so, so nice as not many of the hotels have A.C. Thank you for that amenity, it made for a restful night sleep. A great hotel in an ideal locale!

Stayed: August 2017, travelled with family
Thank Maura S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonLonPaddington, PA to General Manager at Hilton London Paddington, responded to this reviewResponded 6 September 2017

Dear Maura S,

We were delighted to read your review in connection with your recent visit to the Hilton London Paddington. Feedback such as yours is always a source of great encouragement.

We look forward to welcoming you to Paddington again when you next require accommodation in town.

Yours sincerely,

Susan Edwards

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Reviewed 26 August 2017

280 pounds a night for a run down beat up room. No way this is a quality hotel. I'd rate it 2 star max!! Forget Internet access too, this really is a true 1970's experience!!
Oh, a lot of the staff struggle with English and the executive lounge is dirty with a shockingly poor breakfast.

  • Stayed: August 2017, travelled with family
    • Value
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Review collected in partnership with Hilton Hotels & Resorts
Thank S4691UJkevinj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonLonPaddington, PA to General Manager at Hilton London Paddington, responded to this reviewResponded 6 September 2017

S4691UJkevinj

Thank you for submitting a review in relation to your stay at the Hilton London Paddington last month.

As per my communication with you on 1st September I would like to reiterate our sincere apologies for the disappointing elements highlighted in connection with this visit.

Yours sincerely,

Susan Edwards

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Reviewed 26 August 2017

Nice hotel, good room, good breakfast, can't beat the convenience for getting to Heathrow. Just walk to the train without having to go outside. Only sad point is the really loud bar, with remarkably uncomfortable seating. Next time I'll go somewhere else for my whiskey.

  • Stayed: August 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Hilton Hotels & Resorts
Thank ceridwen13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 August 2017

We stayed at this hotel due to it being the closest to paddington station but hadn't realised you can actually access it from within the station and then getting to the tube too so no getting wet if raining!! So fantastic location for everywhere. The room we were kindly upgraded to an executive double was huge and well laid out, with complimentary snacks and drinks in a room overlooking the station itself. Staff very helpful and friendly. Hotel itself is beautiful inside. Only fault I could see was the hot water took a very long time to come through to the shower and we were only on the 1st floor! Apart from that everything was great and we will return.

  • Stayed: August 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank h0lidays4ever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonLonPaddington, PA to General Manager at Hilton London Paddington, responded to this reviewResponded 7 September 2017

Dear Holidays4ever,

Thank you for taking the time to submit a review following your recent stay at the Hilton London Paddington.

We were delighted to hear that you had enjoyed your visit and we look forward to welcoming you to Paddington again when you next require accommodation in town.

Yours sincerely,

Susan Edwards

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Additional Information about Hilton London Paddington

Address: 146 Praed St, London W2 1EE, England
Phone Number:
Region: United Kingdom > England > London > Paddington / Maida Vale
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#271 Business Hotel in London
#284 Luxury Hotel in London
#307 Family Hotel in London
#314 Romantic Hotel in London
Price Range: RM757 - RM1,738 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton London Paddington 4*
Number of rooms: 419
Official Description (provided by the hotel):
Hilton London Paddington has the luxury of being located 15 minutes from Heathrow Airport and is only a footbridge walk away from Paddington station. From the West End to the theatre District in London, nothing is too far away from this hotel. There is a fitness center and a business center with 18 meeting rooms that can accommodate up to 350 guests. Hilton London Paddington also has Wi-Fi in each of the hotel rooms and throughout the rest of the hotel. When it comes to dining, choose from the Brasserie Restaurant or the late night chic Steam Bar, both of which provide excellent quality cuisine to suit everyone. ... more   less 
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Also Known As:
Hilton London Paddington Hotel London
London Hilton
Hilton Paddington

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