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Hilton London Paddington
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Savings alert! 11% below average rates

The price you found is 11% lower than this hotel's average rate of US$144/night.

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Reviews (4,292)
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1,389
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All reviewstrain stationgwr towerthe executive loungesteam bartower roompraed streetdirect accessconvenient locationhotel lobbyexcellent locationhyde parkmini bartube linesby london standardsan upgradepaddingtonconvenience
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Reviewed 14 September 2017 via mobile

Perfect location off the Heathrow express! Paddington train station has M & S,Sainsbury's and other shops open til midnight. Hotel is just 100 yards from getting off the Heathrow express. Easy to argue that this is the most convenient hotel to get to in all of central London! The refurbished GWR tower was super nice, clean, we felt well taken care of by housekeeping and executive lounge staff when we needed items.
Exec lounge on 7th floor: small, prob seats 30ish people. Made to order breakfast was nice. Although, omelette was a little overcooked and flat (not fluffy), afternoon tea was ok, but we were hoping for scones and clotted cream. It seemed it was grocery store pastries, cookies & eclairs, (not even bakery). The appetizers @ happy hour were disappointing and tired. Happy hour on til 830pm.

Stayed: September 2017, travelled with family
Thank Emm D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonLon, PA to General Manger at Hilton London Paddington, responded to this reviewResponded 16 September 2017

Dear Emm D,

Thank you for taking the time to submit a detailed review in connection with your recent stay in our GWR Tower accommodation. All guest feedback is extremely important to us and we do appreciate your input.

We look forward to welcoming you back to Paddington when you next require accommodation in town.

Yours sincerely,

Susan Edwards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 September 2017

Location is the best feature about this hotel: a fifteen minute ride from Heathrow on the Heathrow Express, and easily connected to the Underground and to trains to the Southwest.

GWR Tower rooms are large, with most of the mod cons. The GWR Tower Lounge was never crowded, and the breakfast buffet was very good (remember to request eggs to order as there are no eggs on the buffet).

Bathrooms provide separate showers and tubs, with good water pressure. Single sink vanity featured a blending tap. In room safe was a good size and easy to use. Walk through closet provided adequate hanging and drawer space.

The only drawback to the GWR tower is the somewhat involved trek via the 2nd floor to get there, but it is well signposted.

One thing to note is that odd numbered rooms in the GWR Tower face towards St. Mary's Hospital and there are occasional sirens from ambulances heading to A&E.

  • Stayed: September 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank James G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonLon, PA to General Manager at Hilton London Paddington, responded to this reviewResponded 16 September 2017

Dear James G,

Thank you for taking the time to submit a detailed review in connection with your recent stay at the Hilton London Paddington. All guest feedback is extremely important to us and we do appreciate your input.

We were delighted to see that you had enjoyed your visit and we look forward to welcoming you back to Paddington in the not too distant future.

Yours sincerely,

Susan Edwards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 September 2017 via mobile

I stayed for a night at this hotel during a trip to London. I needed a room last minute at 10 pm at night. This hotel was kind enough to accommodate me. The location is very central and just opposite the Paddington station. So in case one needs to connect to Heathrow by the airport express, this is a great option. The staff was good and in fact they gave me an upgrade. The rooms are of above average size. Maintenance and upkeep can be a better.
All in all a good stay.

Stayed: September 2017, travelled on business
Thank Sidharath_Kapur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonLon, PA to General Manager at Hilton London Paddington, responded to this reviewResponded 16 September 2017

Dear Mr. Kapur,

Thank you for taking the time to submit a review in connection with your recent unscheduled stay at the Hilton London Paddington. All guest feedback is extremely important to us and we do appreciate your input.

We were very pleased to hear that you had enjoyed your visit and we look forward to welcoming you to Paddington again should the occasion arise.

Yours sincerely,

Susan Edwards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 September 2017

Disappointed about my stay since the room smelled very bad and the carpet was sticky, not Hilton standard. Wouldn't say that it is located in the best part of London however Paddington station is nearby and underground parking is available.

  • Stayed: November 2016, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Ana C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonLon, PA to General Manger at Hilton London Paddington, responded to this reviewResponded 14 September 2017

Dear Ana C

Thank you for taking the time to submit a review in connection with your recent accommodation at the Hilton London Paddington. All guest feedback is extremely important to us and we do appreciate you taking the time to highlight your concerns.

We would welcome the opportunity to investigate your comments further and in order to do so please can you make contact with me (susan.Edwards@Hilton.com) with your reservation details.

I look forward to hearing from you.

Yours sincerely,

Susan Edwards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 September 2017

Stayed at this hotel 10th september 2017 room 221 for 1 night as travelled up with Edwards coaches to Hampton court and Windsor castle with my mother the hotel and staff very very helpful the rooms were so clean beds to comfy could have stayed there all day hope to visit again soon ....

  • Stayed: September 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Melaniejayne1967
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonLon, PA to General Manager at Hilton London Paddington, responded to this reviewResponded 14 September 2017

Dear Melaniejayne1967

Thank you for taking the time to submit a review following your overnight stay at the Hilton London Paddington on 10 September. All guest feedback is extremely important to us and we were delighted to read that you had enjoyed your visit.

We look forward to welcoming you to Paddington again when your travels next bring you to town.

Yours sincerely,

Susan Edwards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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