The worst hotel I have ever stayed in! Horrible rooms. They smell. I had to buy a air freshener and keep using it at least twice daily. They had a coffee maker in the room which had its filament completely covered with some kind of liquid. I had to get that changed which took 24 hours. Horrible front office staff other than an elderly lady named "Marie". Only English breakfast. They don't even have cornflakes! Lifts don't work or if they do and you are on the first floor, all the best closing the outer door of the lift. The showers in the bath are leaking. Rooms are not cleaned on a daily basis. And I can go on....and on....and on.....
TripAdvisor, Hotels.com, Booking.com, expedia.com etc......please take this hotel off your listing.
- Official Description (provided by the hotel):
- If you are looking for cheap hotels in Kensington then Hotel Lily is THE place for you. Comfortable and only a minute’s walk from the West Brompton Tube Station, Hotel Lily aims to please with its cheap rooms and warm, attentive staff. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com so you can book your Hotel Lily London - Kensington/Earl's Court reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.