It's a really simple hotel. No big service, not much space at the reception area, which, by the way, goes right thru to the coffee shop/breakfast lounge, which at 9:00 am is so full you might not find a table. The breakfast is Ok, but simple. No hot dishes or fresh juice. There's free internet at the reception, but you're not very welcome to stay too long, since you have to stand while you type. The room we've stayed was in the fourth floor, which I assume is the worst, since the elevator goes only until the 3rd, and then you have to take the stairs. The room was clean, but didn't appeal to the eyes in any way. The bathroom is very small, but the towels were good. The location didn't strike me as good because it's in a residential area and so we had to take the metro to every and all attractions in London. It's close to Victoria Station, which can be good if you’re planning to travel around England by train or coach. All in all, I'd avoid if I could.