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Review of Home from Home

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En-suite Bathroom (1 of 2) Kitchen
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5 reviews
En-suite Bathroom (1 of 2)
The Building
Master bedoom with en-suite
World famous Portobello Market
...with fantastic restaurants like Pizza East...
The iconic Marble Arch...
The breathtaking Albert Memorial...
And Buckingham Palace all a short ride away!
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Condo/Apartment -
2 Bedrooms, 1 Bathroom, Sleeps 1
London, England

Reviews from our community

Average - based on 5 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
English first
Bristol, United Kingdom
Level 4 Contributor
26 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Average Apartment, Unfriendly Owner”
Reviewed 4 September 2013 for a stay in August 2013

I stayed at this apartment with some friends as a base for Notting Hill Carnival and westfields shopping centre as it is in a perfect location for exploring both on foot (If you don't mind a bit of a walk!) whilst the location was great, with Portobello road also a short walk away, myself and my group were disappointed with the apartment. In the pictures this apartment looks modern, clean and spacious, however in reality it is quirky and cluttered with many of the owners belongings occupying the space. The apartment initially seemed fairly clean, however, when we took a closer look the kitchen area and bathrooms needed further cleaning before we used them.
I was very disappointed by the owners attitude towards us as a group staying for carnival, she made it clear that she disapproved of the event and was suspicious that as we were attending we would be the type of people to cause problems. I was told off and warned in the same manner you would a teenager you were leaving home alone! I also feel that her response times to queries I made before our stay were mostly slow once I had paid. They also lacked information I had asked for. For the price I paid you can rent nicer accommodation with much friendlier and efficient service, therefore I would not stay again or recommend it.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Liked best: The location
Liked least: The clutter
Travelling group: Friends
Would you recommend this hotel to a friend?   No.
  • Would you recommend the location of this property?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
6 Oct 2013
I spoke with one of the four young ladies about the rules of the apartment building, given that their occupation was during Carnival. I intended no offence, and I said so at the time. One of them had used hair dye which had stained the carpet. I did not ask for compensation, rather returned the balance of the deposit immediately. I am far from unfriendly and extremely courteous to guests. It is unfortunate that I have not succeeded in securing other reviews.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2 guests
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