Once a great place to stay, now a sad inditement of the past. The staff are rude, the customer comes last and nothing is for free. The massage therapists are not top notch, more like just out of beauty school. The best rooms are extra, and the basic rooms are no where near the standard of some of the newer hip hotel spa's. In a day or three gone by Champneys would stand head and shoulders above the rest, now its probably one of the worst value for money establishments. The food is mediocre and the service is poor. If you want to go somewhere to be treated as unimportant and for staff to ignore your complaints and for you to feel like a second class citizen, then Tring is for you. Don't say I didn't warn you.
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