Our rental agent was extremely helpful. Her office is near by. The apartment is on the first floor so,no stairs with suitcases.The rental is spacious, bright ,warm and very well furnished. It is near supermarkets and and little cafes, including a wonderful cheese shop. The tube is very near. You can be in central London in 15-20 minutes on the Piccadilly line, which is the same tube line from Heathrow. The queen size bed was very comfortable, the best we had after staying in three other locations in UK.
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