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“The trip is excellent, but the queues are excessive”
Review of City Cruises

City Cruises
Certificate of Excellence
More attraction details
Attraction details
Recommended length of visit: 1-2 hours
Owner description: Frequent sightseeing cruises on the River Thames through central London from and to Westminster, London Eye, Tower of London and Greenwich piers on modern, wheelchair-friendly boats. Commentary provided, refreshments and toilets available. One-way, return and all-day, hop-on/hop-off tickets available for adults and children, with special value family tickets for two adults and up to 3 children travelling together. Cruises operate every day of the year (except Christmas Day 25th December) from about 10am until 5-6pm with evening cruises in summer.
Useful Information: Wheelchair access, Bathroom facilities, Activities for young children, Activities for older children, Baby buggy parking, Food available for purchase
Reviewed 17 June 2018

You can’t fault your time on the boat, greet comentery and interesting sights. There was a snack bar that was priced as you would expect, think Ryan air plus’s 20%. Not busy, so at least you could get served. You can buy relatively cheap tickets on line but unfortunately you need to swap them for an actual ticket that no one checks. When we went the que to do this was well over 30 mins, complete waste of time. When you get to the front front the process of swapping your home printed piece of paper for a piece of paper they print takes ages. They read a barcode on the home printed sheet on a mobile phone, before reaping all the details into a computer. They should just give the boat guys the mobile phone app. Once you swap your ticket there is the. Another massive que fir the boat. Hop on hop off, but plan an hour at the terminal first. I would suggest getting the boat from tower bridge, the queue looked smaller, avoid. Westminster it’s massive. It was the only company with these queues, the other companies didn’t have any to speed of. If time is important pay a couple of pounds more and go to one of the others.

Date of experience: June 2018
Thank j0hnb0b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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418 - 422 of 4,469 reviews

Reviewed 15 June 2018 via mobile

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 June 2018

The tour was good, until me and my partner realized that the guy who gives history and background information about the sites and buildings did not stop talking for one minute. The boat was only quiet when we stopped at tower bridge for other passengers to disembark. We could not enjoy the tour properly as it felt like we were given a lecture. Maybe you could provide headset on board for people who want to listen.

Date of experience: June 2018
2  Thank Maria L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 June 2018 via mobile

We took the cruise and between the first two stops it is okay after that it is just a long slow ride. The “professional” seaman provide a talk during the cruise which is interesting enough and then they request tips because this is “voluntary”. Really, who would take a TOUR without some commentary. Take the bus not the boat.

Date of experience: June 2018
Thank Mark M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 12 June 2018 via mobile

I had a very good time and enjoyed very much of the City Cruise tour as it could show me those main attractions in London.

With the perfect weather of London in June, sitting on the cruise, listening to the professional tour presentation, having snacks ‘n drinks.

I took a lot of beautiful photos during nearly 2-hour tour that I am very satisfied.

It is even complimentary if holding London Pass.

Good to join.

Date of experience: June 2018
Thank kimcarlston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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