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Traveller rating
3,092
1,583
325
116
83
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All reviews tower bridge the executive lounge borough market south bank tube station modern hotel excellent hotel minute walk mini bar afternoon tea shard thames concierge tate pubs tesco
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32 - 37 of 5,199 reviews
Reviewed 8 August 2022 via mobile

We had stayed here a year before for a birthday celebration and we w we’d so impressed we came back again! Once again everything about our system was door in and the staff went above and beyond to make sure we had a fantastic stay. The location is also superb.

We are planning to return in September for another birthday celebration.

Date of stay: July 2022
Trip type: Travelled as a couple
1  Thank Drakesy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reception Team, Guest Services / Front Office at Hilton London Tower Bridge, responded to this reviewResponded 10 August 2022

Dear Drakesy,

Thank you very much for staying with us here at the Hilton London Tower Bridge and for sharing your positive comments through the TripAdvisor community.
I am delighted that you had a great stay with us and that you found every aspect of the hotel and our service to be excellent. Please rest assured that I will share your nice comments with the rest of the team.
We certainly hope that we are able to welcoming you back to the hotel in the future to enjoy another great stay.
Kind regards,
Dora Di Stella
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 August 2022 via mobile

Excellent location, very good breakfast and welcoming staff. The room was well appointed, although not anything fancy, it’s still very comfortable. Very much liked the pillows. Walking distance to the Borough Market, The Shard and across from the underground station. Great price too.

Date of stay: August 2022
Trip type: Travelled with family
Thank snshn3
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reception Team, Guest Services / Front Office at Hilton London Tower Bridge, responded to this reviewResponded 8 August 2022

Dear snshn3,

Thank you very much for staying with us here at the Hilton London Tower Bridge and for sharing your positive comments through the TripAdvisor community.
I am delighted that you had a great stay with us and that you found every aspect of the hotel and our service to be excellent. Please rest assured that I will share your nice comments with the rest of the team.
We certainly hope that we are able to welcoming you back to the hotel in the future to enjoy another great stay.

Kind regards,
Dora Di Stella
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 August 2022

The location and travel to and from the hotel suited us perfectly. Our excellent room was really quiet despite the busy area and we loved the complimentary upgrade of a view of the Shard. The staff were welcoming, friendly and efficient.

Date of stay: July 2022
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank Yvonne L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reception Team, Guest Services / Front Office at Hilton London Tower Bridge, responded to this reviewResponded 8 August 2022

Dear Yvonne L,

Thank you very much for staying with us here at the Hilton London Tower Bridge and for sharing your positive comments through the TripAdvisor community.
I am delighted that you had a great stay with us and that you found every aspect of the hotel and our service to be excellent. Please rest assured that I will share your nice comments with the rest of the team.
We certainly hope that we are able to welcoming you back to the hotel in the future to enjoy another great stay.

Kind regards,
Dora Di Stella
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 August 2022 via mobile

We stayed for the 1st time in London bridge Hilton, and it has been one of the best hotels we have stayed in for a very long time. The staff were pleasant, helpful and professional. Our room was fabulous with an amazing bathroom. The communal facilities in the hotel were great and breakfast was very tasty and plentyful.

Date of stay: August 2022
Trip type: Travelled as a couple
Thank Dave5588
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reception Team, Guest Services / Front Office at Hilton London Tower Bridge, responded to this reviewResponded 8 August 2022

Dear Dave5588,

Thank you very much for staying with us here at the Hilton London Tower Bridge and for sharing your positive comments through the TripAdvisor community.
I am delighted that you had a great stay with us and that you found every aspect of the hotel and our service to be excellent. Please rest assured that I will share your nice comments with the rest of the team.
We certainly hope that we are able to welcoming you back to the hotel in the future to enjoy another great stay.

Kind regards,
Dora Di Stella
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 August 2022

I have just returned from a 3 night stay in the Hilton Tower Bridge and once again i was completely satisfied with every aspect of my stay. All the staff are welcoming, friendly and helpful. I would particularly like to mention all the staff in the Executive Lounge, Cilla, Maria and Gabriela who are great ambassadors for the Hilton Brand.

Room tip: Book and Executive room as this gives access to the Executive Lounge.
Date of stay: August 2022
    • Location
    • Sleep Quality
    • Service
Thank Marc1959
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reception Team, Guest Services / Front Office at Hilton London Tower Bridge, responded to this reviewResponded 8 August 2022

Dear Marc1959,

Thank you very much for staying with us here at the Hilton London Tower Bridge and for sharing your positive comments through the TripAdvisor community.
I am delighted that you had a great stay with us and that you found every aspect of the hotel and our service to be excellent. Please rest assured that I will share your nice comments with Csilla, Maria, Gabriela and the rest of the team.
We certainly hope that we are able to welcoming you back to the hotel in the future to enjoy another great stay.

Kind regards,
Dora Di Stella
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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