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“Simply Brilliant!”

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Hand and Flower Hotel
Ranked #515 of 1,077 Hotels in London
Certificate of Excellence
Reviewed 3 August 2016

From the friendly arrival to the stress free check out this trip was a pleasure from start to finish. We had breakfast and a couple of evening meals in the pub, all smashing, beans could be hotter! Room was as warm as the welcome, however there was an air con unit, as much ice as we needed and opening windows. Comfy, clean large bed, great housekeeping and a quirky room with character, tiny bathroom but very clean and a nice powerful shower. Free wifi and a tv positioned to watch from the bed comfortably. Ideal for Olympia and on the train station for travelling. Not sure about parking as we taxied in from Heathrow. Don't want to write this as I want to keep the place to myself!!! Well done Lee and all crew, we are not fans of coming to London and you more than made up for this. 10/10

Room Tip: Not many rooms so take it or leave it if available, you snooze you lose.
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  • Stayed: August 2016, travelled as a couple
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Thank Vegas-Queen666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
handandflowerW14, Public Relations Manager at Hand and Flower Hotel, responded to this reviewResponded 4 August 2016

Thank you so much for your kind words, it truly does mean a lot to the staff to hear that our guests have enjoyed their stay. We would be so pleased to welcome you back again on your next trip to London.
All the best

Andie Allan

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Reviews (389)
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150 - 154 of 389 reviews

Reviewed 2 August 2016

The staff were lovely and helpful, the pub is nice, the room was really nice and spacious and we could not hear any noise from the bar. The location is great for Olympia as it is literally across the road but the room was way way too hot, there was even a cooling device the room and only sheets on the bed but it was still too hot and also there was no storage to put clothes.

  • Stayed: July 2016, travelled with friends
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Review collected in partnership with this hotel
Thank summerstarx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
handandflowerW14, Public Relations Manager at Hand and Flower Hotel, responded to this reviewResponded 4 August 2016

Thank you for taking the time out of your busy schedule to write us a review. This is a difficult time of year for us, a constant battle against the heat in the hotel rooms without any air-conditioning. I hope you would consider staying with us again when next attending a show at Olympia.

Andie Allan

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Reviewed 31 July 2016

The fab staff saved the day: proactive about the issue of our over-warm room, they gave us lots of water, a generous discount, and went out to buy an extra fan - great customer service, given that the situation was beyond their control. The room was comfortable with thoughtful extras - plus the manager spent ages getting the PlayStation to work.

Room Tip: Our warm room would be great in the winter!
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Stayed: July 2016, travelled with family
Review collected in partnership with this hotel
Thank Liz F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
handandflowerW14, Public Relations Manager at Hand and Flower Hotel, responded to this reviewResponded 4 August 2016

Thank you so much for your kind words and I am overjoyed that in spite of the warm room you had a pleasant stay with us. I hope you had a nice time at ComicCon as well and we would love to welcome you back in the future (perhaps during the winter?)
All the best

Andie Allan

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Reviewed 30 July 2016

Our trip was part leisure part business. Business wise, The Hand and Flower was ideal as we were based across the road at Olympia and transport links are superb. The room was spacious and clean. Staff were polite, courteous despite being rammed after the trade show at Olympia. We didn't book breakfast but paid each morning which was sufficient till the evening.

Room Tip: Our room was on the top floor which is a bit of a hike but overall very good.
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  • Stayed: June 2016, travelled on business
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Thank oldploughleic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
handandflowerW14, Public Relations Manager at Hand and Flower Hotel, responded to this reviewResponded 4 August 2016

We greatly appreciate you taking the time to let us know how you enjoyed your stay with us. Being an ideal location for Olympia our hotel is quite often full of exhibitors and guests attending the shows. We truly hope to see you again soon.

Andie Allan

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Reviewed 30 July 2016

Fabulous location for attending the Pure fashion fair but it was the hottest day of the year and without air on it was really uncomfortable! (I think any room in London would have been uncomfortable that night)
The staff couldn't have been more helpful and put a fan and a cooling unit in my room. Breakfast was perfect....yummy avocado on toast and a wee cup of tea! I will def. stay here again.

  • Stayed: July 2016, travelled on business
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    • Location
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Review collected in partnership with this hotel
1  Thank R9089TXsusanl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
handandflowerW14, Public Relations Manager at Hand and Flower Hotel, responded to this reviewResponded 4 August 2016

We appreciate your feedback, we do understand that the rooms can get a bit hot this time of year and our staff are always willing to help in whatever way they can to make your stay as comfortable as possible.

Andie Allan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hand and Flower Hotel

Address: 1 Hammersmith Road, London W14 8XJ, England
Region: United Kingdom > England > London
Amenities:
Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #515 of 1,077 Hotels in London
Price Range: RM457 - RM987 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hand and Flower Hotel 3*
Number of rooms: 8
Official Description (provided by the hotel):
A beautiful Victorian pub/hotel in the heart of Hammersmith, The Hand and Flower has been extensively refurbished and incorporates eight luxurious guest rooms in an historic, century-old building. A fresh menu and real ales make it a great local, too. ... more   less 
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