We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great service and really tasty food.”
Review of Auberge - Waterloo

Auberge - Waterloo
Reserve a table
2
Fri, 01/07
20:00
OR
Get food delivered
Ranked #4,354 of 24,777 Restaurants in London
Price range: US$20 - US$28
Cuisines: French
More restaurant details
Restaurant details
Dining options: Breakfast, After-hours, Reservations
Description: Auberge Waterloo is ideally located opposite Waterloo StationIf it’s a traditional French gastro you’re looking for, Auberge Waterloo is the one. Directly opposite Waterloo tube station, this rustic venue promises to charm your guests from the moment they enter. Serving top quality, freshly prepared, French inspired food from midday until late seven days a week, Auberge Waterloo is conveniently located within a short walk of the South Bank and it's attractions including the London Eye, and Royal Festival Hall. The ground floor recalls a Belgian beer hall with assorted dark wood seating and twisted iron fixtures, perfect for gathering the troops after work. Meanwhile, upstairs in the candle lit restaurant, diners can expect attentive service and an extensive menu of classic French dishes.
Reviewed 4 weeks ago via mobile

Great service and really tasty food.
So convenient Close to Waterloo and a reasonable price.
Our waitress was excellent and friendly.

Date of visit: May 2022
Thank Quest21249856852
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Karen, Guest Relations Manager at Auberge - Waterloo, responded to this reviewResponded 3 weeks ago

Dear Guest

thank you so much for your lovely review and recommendation and we hope to see you again really soon

Karen

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a reviewReviews (337)
Traveller rating
Traveller type
Time of year
Language

1 - 5 of 337 reviews

Reviewed 4 weeks ago

Meals not great and had no taste. Beef bourgurgion wasn't served with anything. Halloumi burger tasted like plastic. Alcohol was fine but both drinks and food was so overpriced for rubbish food. Waiting on staff were ok but not very attentive. Would only go again for a quick drink after work as close to station but would definitely not recommend for food.

Date of visit: May 2022
Thank Sophie B
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Karen, Guest Relations Manager at Auberge - Waterloo, responded to this reviewResponded 3 weeks ago

Dear Sophie B

I am so sorry that you did not enjoy your meal and I apologise for any dissatisfaction. Your review does not state whether or not you spoke to a member of the team who would have put anything right for you.
The beef was served with creamed potato and any additional sides are available as listed on the menu.
We do hope to see you again and yes we are very handy for Waterloo

Regards

karen

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 May 2022 via mobile

Pre-booked for sons birthday. No problem with that. Starters ordered and pretty good but I would like to be able to finish them before the main course was brought to the table with my starter whisked away while I was still eating it without even a question of whether I had finished - clearly I hadn’t!!! and all within a max of 10 mins or ordering (main!, starter was within 1min) - poor, poor.
Mains decidedly average and sadly will not be coming back.
As an aside, our son said the chips tasted exactly like McDs - strangely, there is one across the road - sure that won’t be the case but you never know!!

Date of visit: May 2022
1  Thank Stephen N
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Karen, Guest Relations Manager at Auberge - Waterloo, responded to this reviewResponded 4 weeks ago

Dear Stephen N

Apologies for any hiccups when you dined with us and the service being a little too fast . On a positive pleased that the starters were good but concerned that the mains were only average.
Please be reassured that no we do not nip over to MacDonalds to get the chips these are cooked in our kitchen by our chefs

We hope to see you again

Karen

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 May 2022

We dined on the rooftop terrace with the heaters. Although a wee bit noisy when a train goes by on the track above, the restaurant is otherwise perfect. The terrace is covered and some (not all) have heaters.

The food is wonderful, but my favourite is the fish pie. (Indeed one night I was lucky enough to get the “last piece.” In other words, the fish pie is extremely popular. The chocolate dessert is also spectacular.

Date of visit: May 2022
    • Value
    • Service
    • Food
1  Thank happyrelaxeddudes
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Karen, Guest Relations Manager at Auberge - Waterloo, responded to this reviewResponded 5 May 2022

Dear Guest

Thank you for your fantastic review which Martina and her team were delighted to receive !
The train ambiance is a distinct feature of Auberge and you are right sitting outside on the terrace is great and yes as we are in the UK heaters are necessary sometimes !
I totally agree that our fish pie is amazing as are many other items ! We are lucky to have a great team of chefs preparing these dishes daily from scratch .

We would be delighted to see you again soon

Regards

Karen

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 April 2022

We were served by a lovely lady called Shamili and she was absolutely superb. Made the night and the experience very special indeed.

Date of visit: March 2022
Thank jacintaa94
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Karen, Public Relations Manager at Auberge - Waterloo, responded to this reviewResponded 6 April 2022

Dear jacintaa94

Thank you for your lovely words which we were absolutely thrilled and delighted to read and we hope to welcome you back soon

Karen

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers who viewed Auberge - Waterloo also viewed

 

Been to Auberge - Waterloo? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
© 2022 TripAdvisor LLC All rights reserved.

This is the version of our website addressed to speakers of English in Malaysia. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu.