Booked a night here for a little celebration for my husband's birthday. Couldn't get park anywhere near in Whitby even at 11 am on a rainy morning. So dropped cases in and had to park up at the abbey and walk down. Decided to have lunch here if Fish & Chips while we waited for rain to stop. As expected the fish & chips where good would expect nothing else in Whitby.
On returning to the room about 8.30 on the night to watch a bit of TV and a chill, the TV would not work. So after 3 different members of staff and one and a half hours later of them trying to fix it, I pointed out a black cable they realised this cable should not have been there left by previous guests. By the time they fixed it we had just had enough and wanted to sleep, not much luck with what we assumed was the extractor fan from the kitchen below. Shut all the windows and bathroom door but could still here it. Poor nights sleep with the fan constantly going.
Breakfast was a ok, a little slow but relaxed. I ordered Eggs Benedict, the sauce was runny and filled the plate, not what I expect with this breakfast.
Even though we told the staff about the problems on the evening they did not offer any discount on the price and at £125 a night, we will not be returning as we would like to have a good nights sleep.
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