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Reviewed 3 September 2021 via mobile

I wrote a fair review a few months ago after a poor returning experience to this hotel (this was my 5th visit). I am pleased to say that in just a few weeks the place has greatly improved which made us very happy indeed. Staff have always always been lovely…even on our poor experience…there were just a lack of them last time…COVID likely. On this occasion things ran a lot more smoothly, staff as pleasant and friendly as they possibly could be. Room very clean, bar fully stocked, evening meal was lovely and appreciated by all. Certainly back on track.
One pointer: the Guinness was not the best again…please take a look at it!
But thank you for making the changes..we will be back!

Date of stay: July 2021
Trip type: Travelled solo
Thank Goodfella33
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 25 August 2021

The staff are friendly and the hotel is dog friendly which was appreciated. WiFi service was good. Pets though can only stay in standard rooms and our allocated double room was extremely small and tired. The safe wasn’t operating, the pop up waste in the bath was broken off so difficult to empty, and the trim was missing from the shower. The walls needed redecorating. The wardrobe was positioned in the corner close to the desk making access difficult when the doors were opened. The rooms aren’t serviced during your stay at the moment but you can ask for fresh towels etcetera. There is a daily charge for the dog to stay so £60 for 3 nights which seemed a touch high considering the lack of daily cleaning service.
The bar food service on Sunday afternoon was slow perhaps because the main restaurant takes precedence from a staffing perspective. We waited 45 minutes for cold sandwiches and fries. The fries were fine but the sandwich had to be returned and a plain cheese requested. 30 minutes later the food had still not arrived so left without it. The hotel refunded the cost of the sandwich.

Date of stay: August 2021
    • Value
    • Sleep Quality
    • Service
1  Thank 964TBlack
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 21 August 2021

Stay at Mosborough hotel for one night on a Bed, Breakfast, evening meal deal for our wedding anniversary. This place made our night.
On arrival staff were courteous throughout. The hotel was very clean and there was a smell of fresh paint in parts.
Our room was a good size, well stocked with drinks and toiletries. I see everyone mentions the water. I had a bath it was filled in seconds great hot water supply which I seen in few hotels. The room was clean and modern.
We booked into the restaurant which I remember was called Darcy's. There was a small menu which was great. The food was beautiful, well presented, tasty and value. a great dining experience.
Breakfast was good with a help yourself continental buffet and cooked breakfast to order.
Overhall I couldn't fault the hotel for what we paid it was excellent value for money and well worth a re-visit.

Date of stay: August 2021
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Dave4842
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 20 August 2021 via mobile

Stayed on a deal for two nights that included breakfast, evening meal and a bottle of wine on each night. Friendly welcome, efficient booking in process. Reasonable room with very comfortable bed. Shower over bath, loads of very hot water. Toiletries, tea/coffee, biscuits. The three course evening meal in the dining room was excellent and very well presented. (compliments to the chef). All the staff were friendly and engaging. Choice of cold or hot at breakfast. A pleasant bar area. Plenty of car parking space. Reasonable WiFi.

Date of stay: August 2021
Trip type: Travelled as a couple
Thank Steve16588
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 18 August 2021

Great visit, it was for my wedding and it was an absolutely fantastic day. Every had an amazing time. All flowed well and the venue was beaut! Recommend stays or events here. We will visiting again…………..,…………………

Date of stay: August 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank hayleyscowen10
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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