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“KP”
Review of The Olive Tree

The Olive Tree
Ranked #46 of 619 Restaurants in Bath
Certificate of Excellence
Price range: US$47 - US$81
Cuisines: British
More restaurant details
Restaurant details
Good for: Special Occasion Dining, Romantic
Dining options: Breakfast, Dinner, Lunch, After-hours, Reservations
Description: The Olive Tree Restaurant in the Queensberry Hotel has gained local popularity and national renown as one of the premiere dining places in Bath. The hotel is a stylish contemporary boutique hotel, but the restaurant is an oasis of calm modernity, with excellent British food served with a great attention to detail in relaxed, informal surroundings.
Reviewed 2 April 2018 via mobile

We were looking forward to the tasting menu to celebrate an 18th and 60th family birthday. We were the first to arrive and, despite not offering to take our coats, the meal started out quite well. This didn't last long! The service became chaotic, we waited 20 minutes for our dirty plates to be taken away and another 20 minutes for the next course. We had finished our wine before the relevant course arrived and had to ask 5 times for water, in the end helping ourselves to the jug in the windowsill. After 3 hours, and still awaiting our desert, one of our party had to leave as she could wait no longer. The vegetarian tasting menus is 3 courses less than the signature tasting menus meaning one party member had to sit and watch us eat 3 more courses, even though we were told the pre desert was vegetarian, why then is this not on the vegetarian menu? As for the green olive in the middle of a chocolate desert, not for us! We paid £409 for a disaster (having had a discount due to the terrible experience) and it is one we will not be repeating again. Thoroughly ruined what should have been the end to a celebratory day.

2  Thank Kerry P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RubyTuesdayBath, Owner at The Olive Tree, responded to this reviewResponded 3 April 2018

Dear KP,

We are so sorry for the poor experience you and your family had on Friday evening. I hope you will accept our apologies and further to our conversation we look forward to welcoming you back again so that we may make amends for our shortcomings.

Laurence Beere
Owner

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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26 - 30 of 1,016 reviews

Reviewed 1 April 2018 via mobile

Our first dining experience in Bath and it didn’t disappoint. Meal amazing. Service great until later in evening when they got busy but didn’t really affect us. Appetizer treats were welcome and very tasty bites. I booked weeks in advance and got the table I requested. Well worth a visit and would recommend the 7pm sitting to get best service.

Thank Crazy2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RubyTuesdayBath, Owner at The Olive Tree, responded to this reviewResponded 3 April 2018

Dear Crazy2010

Fabulous Guests! We are so lucky to have so many lovely guests who dine with us and enjoy the hard work of the amazing team in the Olive Tree. Sharing your feedback with everyone is always a pleasure. Thank you for taking the time to leave your comments.

Laurence Beere
Owner

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 March 2018

I haven't been to the Olive Tree for quite a while, so my partner and I decided to visit with a couple of friends who also hadn't been there for a long time. As it was a Saturday night it was very busy with visitors staying there as well as presumably other locals like ourselves. We had cocktails in the bar which became very busy. The poor barman was rushed off his feet at times but he was very efficient and did a valiant job. The menu is a little confusing if choosing à la cart as this is a mix and match from the two tasting menus. Although the selection is fairly limited we all found dishes to our tastes. The quality of starters, main courses and deserts was without exception excellent, as was the service. Highly recommended!

    • Value
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    • Food
1  Thank George M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 March 2018

The establishment was amazing and one of the best in town. The staff were helpful and always there to see to your needs, though without being intrusive. The food is worth every penny. This place is ideal for some special occasion.

    • Value
    • Service
    • Food
Thank Chris_Grant76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RubyTuesdayBath, Owner at The Olive Tree, responded to this reviewResponded 3 April 2018

Dear Chris_Grant76

Thank you for your delightful review, we do enjoy reading the positive comments of our guests. But surely we should not limit ourselves to only enjoying The Olive Tree for "some special occasions", surely we should indulge and enjoy the Olive Tree on "Any Occasion".
See you again soon....

Laurence Beere

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
52
Reviewed 26 March 2018 via mobile

Cannot find fault with the meal we had. Ate from the a la carte menu, and every dish was fantastic, and the staff/service was excellent.

Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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