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“Long wait”
Review of Prezzo - Aldeburgh

Prezzo - Aldeburgh
Ranked #18 of 31 Restaurants in Aldeburgh
Price range: US$5 - US$16
Cuisines: Italian
More restaurant details
Restaurant details
Dining options: Breakfast, After-hours, Delivery, Reservations
Description: Conveniently located on the High Street and only a 1 minute walk to the beach, Prezzo Aldeburgh is set in the heart of this lovely seaside town. Guests can relax in the lounge area on comfy sofas before enjoying excellent Italian food in the newly refurbished dining room; large mirrors reflect the light and give this open plan restaurant a light and airy feel.
Reviewed 2 April 2018 via mobile

Had lunch here today, food was very nice but service was incredibly slow we waited an hour for our main course. We were in the restaurant 2hours 15 for just two courses, despite several staff working. It was also very chilly in the restaurant maybe because it was 1st April the heating wasn’t on ?

Thank sunworshiper0007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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45 - 49 of 451 reviews

Reviewed 24 March 2018

We eat here often and always have good food. The staff are great. It is clean and spacious - room for a buggy!

    • Value
    • Service
    • Food
Thank Amemfaja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 March 2018

Pre-booked for Mothering Sunday and received excellent service, including coping with our request to bring our booking time forward. Took advantage of special deal and got very good value for money.

    • Value
    • Service
    • Food
Thank Alistair M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 March 2018 via mobile

Greeted warmly. Great atmosphere, really friendly, excellent food - well presented

We will be back . Well managed restaurant

Thank Icoisaac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 March 2018 via mobile

Visited with family (7 plus 2 children) for birthday meal. Been quite a few times before but no more. Unfortunately this place has gone down hill. Slow service despite being nearly empty. The waiting staff were not helpful, no flexibility on menu and drinks overpriced with only bottles served pushing prices up.
When meals came some of them were dry and felt like they had been sitting around for ages. Certainly not worth the over inflated prices.
We understand that with the closing of some of the branches of Prezzo morale may have been low but this was not on the list to be closed. With this standard it may soon be though!

Thank RLA83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
love_prezzo, Guest Relations Manager at Prezzo - Aldeburgh, responded to this reviewResponded 6 March 2018

Hi, we are concerned to hear about the level of service and food you received in our restaurant. We will be providing extra training to our staff to ensure incidents like this do not happen again. We hope you can accept our sincere apologies.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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