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Reviews (611)
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All reviewsjam houseco opcity centrejewellery quarterbarclaycard arenancp car parktravel lodgeroom was cleanminute walkall you can eatrooms are basica lot of noisesaturday nightpleasant stayfamily roomgood nights sleepreception staff
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90 - 95 of 611 reviews
Reviewed 2 December 2017

The minute we walked into the hotel, we are welcomed by two friendly staff members, Jordan and Onrai, who had checked us in smoothly and efficiently, by giving us all the information that we needed. Jordan was very helpful as he had informed us where the Jam House was, and double checked if we needed anything for the night, Onrai had aided me with extra necessities by bringing the ironing board to the room and bringing extra towels.
The room itself was beautifully kept and very clean, which I understood was done by Claire and her housekeeping team which I had met in the morning, whom were very cheerful and happy for the morning.
When we had arrived back from the Jam House, a night staff member, Shahied was very friendly and was happy to assist. He was happy to make a hot water bottle, late in the night, and then make extra room keys when we had needed it.
Breakfast was good, again the staff: Bert, Rose and Natalie were lovely. Check out was also very easily done, I would recommend this hotel, as the staff as a whole made the visit wonderful as well making us feel like home. Also, would recommend the Jam House as it was a great evening with friends. Thank You to all the staff.

  • Stayed: December 2017, travelled with friends
    • Value
    • Rooms
    • Service
Thank sumanh83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 December 2017 via mobile

Basic but brilliant, value for money. Clean and tidy rooms. Staff were very accommodating and very friendly. Shahied and scott assisted with our every need quickly and proffesionaly. Would highly recommend!

Stayed: December 2017, travelled with friends
Thank Lauren S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 December 2017 via mobile

This hotel is comfortable and great value for money. £49 for a nights stay and breakfast is great value for a city central hotel. Rooms are basic but comfortable and just a short walk to town. One criticism is their is no parking other than road parking and it can work out expensive with limited space

Stayed: November 2017, travelled on business
Thank IRSstreets
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TravelodgeUK, Remy from the Social Media Team at Travelodge Birmingham Central Newhall Street, responded to this reviewResponded 4 December 2017

Thank you for your review of our Birmingham Central Newhall Street Travelodge.

We're so pleased you found your time with us to be great value for money along with enjoying a comfortable stay throughout your visit.

We’ll be happy to provide your comments to the hotel as this is the best way to help give the best experience possible to our guests and we do hope to welcome you back soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 November 2017

Nice hotel, clean common areas, clean rooms. Uncomfortable beds and I requested cot bedding in the evening which didn't turn up - baby fell asleep and I had to lay her on a blanket. Breakfast was nice.

  • Stayed: November 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Travelodge
Thank 312lorraineh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TravelodgeUK, Remy from the Social Media Team at Travelodge Birmingham Central Newhall Street, responded to this reviewResponded 30 November 2017

Thank for your review of our Birmingham Central Newhall Street Travelodge.

We're sorry to hear that you found our beds uncomfortable and you did not receive the cot requested during your stay. We will be sure to raise your feedback with our hotel management team.

Thank you again for taking the time to leave us your feedback and we hope to welcome you back in the near future.

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Reviewed 27 November 2017

Great location for shopping and arena. Easy to reach. Cheap overnight parking although secured would have been nice. Room was comfortable and no less, No more than expected. Breakfast was hot with plenty of choice.

  • Stayed: November 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Travelodge
1  Thank mohillier99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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