I stayed in a small room on the third floor with my husband for two nights. I have to praise the wonderful staff on reception, who were very friendly and went out of their way to help us out.
The room was small but clean and had most things you need: comfortable bed, tv, desk (no wardrobe) and ensuite bathroom with shower. It was however very warm, even though it wasn't a particularly hot weekend. The window barely opens and there is no air con. However we asked at reception for a desk fan and one was brought up to us very quickly. That made the room perfectly acceptable at night, but I imagine it might still be too hot on a very hot summer night.
For a hotel in the middle of Birmingham, I was surprised that it wasn't as noisy as I expected. However, there is some traffic noise so bring ear plugs if you are a light sleeper.
You should be aware that there will probably be at least a few homeless people sleeping quite close to the hotel. I realise that might make some people uncomfortable, but it didn't cause us any problems.
Overall, a good quality hotel for the money, and very friendly and helpful staff.More
- Room Service