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Reviews (349)
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Reviewed 28 April 2016 via mobile

The good points - staff very friendly & helpful. Breakfast good, clean bedding and towels. Good location near New St, Bullring, etc

Bad points - room very dated, with a mish mash of colours and large floral print, shabby bedside cabinets, lamps, desk and horrible brown carpet all had seen better days. Awful smell in bathroom at times when extractor fan on. Overlooking a busy noisy road. I wouldn't rate it as 4 star.

Stayed: April 2016, travelled on business
Thank glampussDevon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ross L, Manager at Radisson Blu Hotel, Birmingham, responded to this reviewResponded 4 May 2016

Thank you for taking the time to review our Hotel following your recent visit. I am delighted to read that you enjoyed our breakfast and that the staff looked after you so well during your stay.

We are due to start a refurbishment of our guest rooms in the coming months to improve upon issues such as the ones highlighted in your review. I do hope that the décor etc didn't spoil your visit in any way and that we get the opportunity to welcome you back to the Hotel for a more positive experience in the near future.

Kindest Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 April 2016 via mobile

Stayed here for one night last weekend. The hotel is nice and central but just far enough out to not be amongst the noise. Room was nice and clean, bed comfortable. We got a good deal of bed & Breakfast. Breakfast is buffet style and had enough variety for most people's taste. There is no hotel car park and you have to park in the NCP attached, the hotel discounts the rate to £15 / 24hrs so make sure you allow for this when booking. Would recommend it and would stay again.

Stayed: April 2016, travelled with friends
Thank Andy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ross L, Manager at Radisson Blu Hotel, Birmingham, responded to this reviewResponded 4 May 2016

Thank you for your kind words following your recent stay with us. I am delighted to read that you enjoyed your visit and that our location worked so well for you.

Hope to see you at the Hotel again very soon.

Warm Regards

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Reviewed 27 April 2016

Lack of social areas to sit with friends. We were told there was only the bar area but then found more by the restaurant.Room very tired broken handles and dirty tiles. However great location and good breakfast too.

  • Stayed: April 2016, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Amoma.com
Thank 521maggiej
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ross L, Manager at Radisson Blu Hotel, Birmingham, responded to this reviewResponded 4 May 2016

Thank you for your feedback regarding your recent stay with us.

I am glad to hear that our location worked so well for you and that you enjoyed our super buffet breakfast during your visit.

It is true that we have no lounge as such at the Hotel and use only the bar areas on the ground floor and level 1. I do hope that this was not too inconvenient for you and didn't spoil your stay.

Thank you again for your comments and I hope we get the opportunity to welcome you back to the Hotel very soon.

Warm Regards

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Reviewed 26 April 2016 via mobile

Nice hotel with "Nordic standards" room was big and bathroom was clean and well lit. My view was over a big road but I still loved the height. I lived at one of the top floors.

Breakfast was fresh and held high standards. Also the lobby bar was nice and all staff I met was professional and friendly.

Stayed: April 2016, travelled on business
Thank Dick H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ross L, Manager at Radisson Blu Hotel, Birmingham, responded to this reviewResponded 4 May 2016

Thank you for your kind words following your recent visit to our Hotel. I am delighted to read that our staff looked after you so well and hope to see you again very soon.

Kindest Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 April 2016 via mobile

Rooms very dated. Need plug points near bed.Small TV. Hairdryer missing from room. Breakfast buffet had less to offer than room service menu for breakfast. Cereal hidden behind meat! Spent a while looking for it and asked and was told in buffet. I wanted something more specific and lady I asked didn't want to show me and just pointed.

Stayed: April 2016, travelled on business
Thank BusinessTravel999999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ross L, Manager at Radisson Blu Hotel, Birmingham, responded to this reviewResponded 4 May 2016

Thank you for reaching out following your recent stay with us, I am sorry to hear that not all aspects of your experience with us was positive.

We are due to have a refurbishment of our guest rooms in the coming months which will address the issues in the bedroom that you have highlighted and I do hope that we get the opportunity to welcome you back once completed so that you can experience the difference.

In terms of our breakfast buffet, we have over 80 items included across the hot and cold areas so it is disappointed to hear that you didn't enjoy this part of your stay. I have shared your feedback with our restaurant manager so that he can investigate your comments with his team and take corrective action.

Kindest Regards

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