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Reviews (3,755)
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Traveller rating
2,386
815
319
137
98
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All reviews sky bar resorts world superior room vip parking nespresso machine great hotel complimentary mini bar spa facilities walk in shower birthday treat great facilities car park fantastic stay bars and restaurants lovely room one night stay breakfast was excellent
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Reviewed 12 October 2021

Nice sized rooms, plenty of space, didn’t feel cramped.
Bathroom was again spacious & nice lay out.
Very friendly and helpful staff - nothing was too much trouble.
Perfect location for NEC events, 2 minute walk from everything.
Excellent location for shops & restaurants.

Date of stay: October 2021
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Review collected in partnership with this hotel
Thank 534gary
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Community Manager, Other at Genting Hotel, responded to this reviewResponded 13 October 2021

Thank you for taking the time to leave us such a lovely review. We are so glad to hear that you enjoyed your stay with us and we look forward to welcoming you again.

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Reviewed 12 October 2021

Only had 1 night here and would come back again. The room was very clean and check in was easy. Staff were very friendly. Only used the spa facilities on the morning and treatments were already booked up when I rung to add on so I would recommend booking them when you book your stay. Nice relaxing time.

Date of stay: October 2021
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Review collected in partnership with this hotel
Thank Clare1310
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Community Manager, Other at Genting Hotel, responded to this reviewResponded 13 October 2021

Thank you for taking the time to leave us a review. We are so pleased to hear that you enjoyed your stay with us and we look forward to welcoming you again.

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Reviewed 12 October 2021

Modern funky hotel with a Dubai feel! Reception and the sky bar had an amazing smell! It was as if Oud was coming out of the walls, everywhere was clean and tidy! Would def recommend and did not feel like I was in Birmingham

Date of stay: October 2021
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Review collected in partnership with this hotel
Thank Steph29Essex
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Community Manager, Other at Genting Hotel, responded to this reviewResponded 12 October 2021

Thank you for taking the time to leave us such a lovely review. We are so glad to hear that you enjoyed your stay with us and we look forward to welcoming you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 October 2021

I have previously stayed in the Genting and it felt quite salubrious. This time I was so disappointed. My room cost around Euros400 for one night on booking.com and honestly what a rip off. The room was fine but did seem a little tired compared to last time but the breakfast was awful. It would not hot and the food was poor quality. I couldn't eat the bacon and sausages the scrambled eggs were congealed and the fruit felt like it had been sitting out or was yesterdays even though I ate at 8.30am. It honestly felt like a 2star buffet in the cheapest package hotel you could buy in which case I'd have forgiven on the basis of paying monkeys getting peanuts. Unless the Genting can rectify...never again for my family or friends...

Date of stay: October 2021
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Review collected in partnership with this hotel
1  Thank zara880
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 11 October 2021

We were told on arrival that we had to have an accessible room as the hotel was fully booked. This was not what I booked but had no option. The rooms was small and not as well furnished as expected, bathroom very basic. The hotel itself felt very disjointed. The only reason we booked was because of the location. Very expensive two nights!

Date of stay: October 2021
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Review collected in partnership with this hotel
Thank dsheph361639
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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