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“Spoilt by poor service.”
Review of Stageside Bar & Restaurant - CLOSED

Stageside Bar & Restaurant
Cuisines: British, Gastropub
More restaurant details
Restaurant details
Good for: Special Occasion Dining
Dining options: After-hours, Dinner, Reservations
Description: We are sorry - StageSide is now closed. Any patrons with StageSide reservations will have their booking transferred to Birmingham Hippodrome's Circle Restaurant or one of our hospitality suites. This will be confirmed to you by email or phone - you don't need to contact us - and if you want to adapt your reservation in anyway, you can let us know then. You're guaranteed a warm welcome at Circle Restaurant, it's conveniently situated on Middle Circle (level 3) of our foyer, a few steps from the auditorium and accessible from our Hurst Street main entrance around the corner.
Reviewed 4 December 2015

We visited this restaurant recently before The Nutcracker performance at 1.00 p.m. We arrived at 11.45 just as the shutters were raised. The food was very good and the chicken and ham pie excellent.

However, although there were less than 20 people in the restaurant, the service was very slow. We had one simple main course each and a very hurried coffee with no time for a dessert, before leaving at 12.50. This restaurant is linked to the theatre and should therefore be aware of performance times. Our experience was spoilt by having to ask twice for service to be speeded up and having to rush our meal.

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Thank sandyliz-11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BirminghamHippodrome, Manager at Stageside Bar & Restaurant, responded to this reviewResponded 5 December 2015

Thank you for your recent review regarding your visit to Stageside. I am sorry to hear that the service was not up to our usual standard, and that you felt that you were not able to enjoy your experience.

Could you please contact me at your convenience to discuss further,

Kind regards,

Neil Satchwell, Catering Manager.
neilsatchwell@birminghamhippodrome.com or Telephone : 0121 689 3182

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviews (95)
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9 - 13 of 95 reviews

Reviewed 12 November 2015

There is lots of choice on the menu and our food was really good. We had the carrot and cumin soup followed by jambalaya. I would recommend them both. The atmosphere is relaxed and the service good. Ideal for a pre-show meal.

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Thank Brenda D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 November 2015 via mobile

Had a fantastic time, the food was delicious and we enjoyed the atmosphere. We will definately be going back.

Thank Millimillz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 November 2015 via mobile

Have visited this restaurant twice before, always had a warm welcome, lovely food and nice clean setting.
This time very different :( dined pre theatre. Staff very disorganised despite it being less than half full.
The food was dire. I had the chicken pasta dish, the sauce resembled and tasted like watered down milk. The rest of the meals were not good.
Then needed to visit the toilet.....omg absolutely filthy!!! Not one toilet was clean. I ended up deciding to wait and use theatre toilets.
Overall a bad experience. Won't be returning. At the price you pay, there are lots of nicer dining places near by. Shame used to be a totally different story.

2  Thank Dawn504201
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rob M, Catering & Events Manager at Stageside Bar & Restaurant, responded to this reviewResponded 9 November 2015

Dear j0hnhill

Really sorry to read of your experience, I would appreciate the opportunity to discuss the matter further with you, do please email me on neilsatchwell@birminghamhippodrome.com .

Regards Neil, Catering & Events Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 November 2015

We have eaten at a number of venues prior to attending the nearby Birmingham Hippodrome theatre and decided to try StafeSide for our pre-show meal for Annie.

Was not left disappointed.

Lovely hot butternut squash soup starter, was followed by burger, for my wife, and jerk chicken kebabs for myself. Very tasty and the time between courses was fine.

The staff did apologise for the delay between courses, however, if they had not mentioned it we would not have realised that there was an issue that evening!

For dessert we chose a sharer as none of the individual items appealed to us greatly. Turned out to be a good choice. We could have had the dessert for free as staff forgot to add it to the bill, however, we had had good meals and service so informed them and paid the bill in ull, plus tip.

Loses a mark for us, purely from a personal choice point of view. There are many items on the menu, however, little choice for us as we did not like many of the other meals on offer. Not their fault really.

See my photos for some idea of presentation of both venue and food.

Warning: Toilets are upstairs so may be difficult for consumers with mobility issues.

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1  Thank Pauluk2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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