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Royal Court Hotel - Coventry
Ranked #33 of 39 Hotels in Coventry
Reviewed 20 February 2013

Re. other comments about the decor of the hotel, there's an army of decorators going through the hotel, our room was newly done and very nice. The public areas are the classic country house surroundings. Food was very good and plentiful, the dining room is the best I've used in a hotel of this type.
Staff were very helpful and courteous.
Hotel is minutes drive from NEC/Birmingham/Coventry.
Value is very good, we had two nights DB&B for £27pppn, including a bottle of wine on the first night.
We didn't use the optional health club, as £4 for a swim was too much for such a little pool.

  • Stayed: February 2013, travelled as a couple
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1  Thank RedMickDoncaster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,315 - 1,319 of 1,859 reviews

Reviewed 19 February 2013

Stayed in early February 2013 for 4 nights on business as close to Birmingham around 35 mins drive. Positives......warm room and comfortable in general as it was cold outside minus 2c.
Negatives No phone in room socket was broken and phone unplugged asked for it to be fixed they said in the morning it would be done. It was NOT done on my fourth night. So no room service or alarm call for the whole stay. Bath water came out green. Furniture tired and dated. Asked for a blanket 2 times and it never came. Asked again the following day and made a fuss and it came.
Breakfast was buffet style coffee in flask and nasty. It should be at least fresh!
Bacon so salty my tongue has shrunk! Fresh fruit fine and staff friendly. High ceilings in restaurant so very cold and poor lighting very dim.......
Evening meal shocking school dinners on a bad day......mushy veg poor meats and frozen fish DO NOT EAT HERE. £12 not worth it.Ate out the next 3 evenings which was not ideal as I was tired and did not really want to venture out.
Pool and sauna are fine.All areas dim needs new bulbs all over as not replaced. Lots of workmen with shaven heads and tatoos in every night who were intimidating . Stayed in the pool! Lots of trades workmen staying here over 4 nights as cheap cost mid week.
It its day this would have been fantastic needs upgrading and to be cared for/loved. Front line staff friendly in an impossible role of complaints. Management need the sack or training.
Building has character why in the name of God can the Brittania group let it go to the dogs perhaps profit over quality/service. NOT suitable for a couples getaway/romantic break unless you have lost all of your 5 senses.
I would not stay again sadly. They need to sort out the food as a number one priority.

Room Tip: As far away from reception/bar area as noise levels high
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  • Stayed: February 2013, travelled on business
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2  Thank Yorkshire76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 February 2013

Stayed on a one night Sunday Special package DBB plus bottle of wine paid the extra £10 for upgrade to better room total for 2 £59.

Arrived before check in time quite happy not to have room till we came back as going on into Coventry. However very friendly and efficient receptionist told us the room was ready for us. Decided to check the room as seen some previous reviews. Very pleased because although furniture ie desk, tables etc were dated the room was a lovely size. Two comfortable chairs, nice thick heavy curtains and all including the bathroom very clean.

The bed proved very comfortable, and even though the hotel seemed busy with a lot of children there it was very quiet at night.

Dinner was a buffet choice of selection of soup or salad plus pate for a starter, Four mains and vegetables, new potatoes, mashed potatoes, brocoli, cabbage and green beans. I had beef which was a little tough but the piece my husband had was fine. No problem if you wanted to have more. Three or four sweets too.

We had the bottle of perfectly acceptable wine in the bar afterwards. One criticism was a disorganised bar, perhaps more staff would help. Also children on occasions were running around in that area. Parents should be advised on this matter.

I see a complaint about breakfast was being given a table and left to find everything. Well we stay in many hotels and it seemed no different to any other. Fruit juices and glasses displayed and buffet choices hot and cold , cereals, fruit tea and coffee on main station in the middle of the room.

At both dinner and breakfast the tables were nicely laid with crisp cloths, napkins etc and shining cutlery.

All staff we spoke to were friendly and smartly dressed. Value for money could not be beaten when we only paying £30 per head.

Room Tip: We stayed on the 2nd floor room 255. Quiet and did not overlook car park.
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  • Stayed: February 2013, travelled as a couple
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Thank mtp123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 February 2013

Most of the staff need retraining on customer service, as they were unfriendly, unhelpful and totally miserable (exception being the cleaning staff).

The food looked fine and was a serve yourself buffet. The eggs were overcooked and rubbery and the bacon flew off the plate when we went to stick our forks in it. Evening meals were no better and the meat was very dry, tough and tasteless.

We were told to ring when we were ready to eat, which we did, only to be told that we weren't booked in when arriving downstairs and had to wait another 45 minutes as their tables were full. We were also told the tables were all taken in the morning at breakfast when it was obvious that there were at least 8 tables spare! When one couple tried to sit at one of these tables they were asked to go and sit at one of the tables at the front of the hall instead....why?

We would never recommend this hotel and other couples also complained about the standard of the food, however this is no reflection on other Brittania hotels, as we have been overly pleased in the past.

  • Stayed: February 2013, travelled as a couple
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3  Thank Davina W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 February 2013

My husband has been staying there on business and i have been for the weekend. The rooms are shabby and dirty and the walls are so thin you can hear everything. When you go for breakfast you are given a table and then left to your own devices trying to find where everything is. The mushrooms are tinned and the bacon and eggs are overcooked. The sausage i did'nt even try.
For your evening meal you can go in the restaurant or have a bar meal. If its busy then the restaurant cant keep up as it is a buffet and if you order at the bar then you have to wait until they have catered for the restaurant. Overall it is a total shambles.
To end my review the worst part is that my husband has now gone to pay his bill and they say his rates have increased and want more money from him. Is this the dealings of areutable firm. NO!!!!!

Room Tip: Don't bother
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  • Stayed: February 2013, travelled on business
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4  Thank guest291
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Royal Court Hotel - Coventry

Address: Tamworth Road | Keresley, Coventry CV7 8JG, England
Region: United Kingdom > England > West Midlands > Coventry
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #33 of 39 Hotels in Coventry
Price Range: RM175 - RM426 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Royal Court Hotel - Coventry 3*
Number of rooms: 211
Official Description (provided by the hotel):
This beautiful Grade II listed Coventry Country House Hotel is set in 11 acres of landscaped gardens and parkland, approximately 3 miles from Coventry City Centre. The original manor house, built in 1894 by the car manufacturer William Hillman, has been tastefully extended over the years to become the largest hotel in Coventry. ... more   less 
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Also Known As:
Royal Court Hotel Coventry

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