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    Reviews (2,259)
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    All reviewsgolf courseoutdoor poolgarden lodgelovely groundsspa breaksauna and steam roomleisure facilitieslounge areaa bit tiredlovely hotelwedding receptionlots of choiceafternoon teabreakfast was excellentshort breakarundel castletennis
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    223 - 228 of 2,260 reviews
    Reviewed 16 August 2017 via mobile

    3 course meal for 2 for just £30.00 if you have a taste card. We have had two excellent meals saving 50% by using a tastecard. Nice location and restaurant overlooking gardens. For £30 good value- not sure I would feel the same if paid full price. Did not give 5 star review as I do not like an automatic service charge added to the bill of 8%- you can have it removed but I will tip well for good service if appropriate.

    Stayed: August 2017
    Thank kerry A
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    GM_Avisford_Park, General Manager at Hilton Avisford Park, responded to this reviewResponded 18 August 2017

    Dear kerry A

    Thank you for your review of Hilton Avisford Park following your recent visit.

    We were delighted that you appreciate our beautiful location and have enjoyed two excellent meals in our Cedar Restaurant. We have noted your feedback regarding the optional service charge, recognising that our guests have a choice of what level of gratuity they wish to offer if they consider it appropriate.

    Thank you once again for your positive feedback. We do hope we will have the opportunity of welcoming you back again for a further visit.

    Kind regards


    Iain Pollock
    General Manager
    Hilton Avisford Park


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    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 15 August 2017

    The Hilton Avisford Park,Arundel is set in the countryside in West Sussex.It is convienient for Chichester,Arundel,Bognor ,Littlehampton,Worthing.The hotel has an inside and outside pool.Would recommend a De-luxe room .It has pleaseant public areas.No lifts.Food is very good.Staff pleaseant and helpfulRoom corrdors and stairs looking bit tIred.Would go back again.

    • Stayed: August 2017, travelled as a couple
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    Review collected in partnership with Hilton Hotels & Resorts
    Thank BJ1354
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    GM_Avisford_Park, General Manager at Hilton Avisford Park, responded to this reviewResponded 18 August 2017

    Dear BJ1354

    Thank you for your review of Hilton Avisford Park following your recent stay.

    We were delighted to read that you had an enjoyable stay and found our location ideal for exploring local places of interest. In addition to having an indoor and outdoor pool, we are fortunate to have a wide range of other leisure facilities including sauna, steam room, beauty treatment rooms, tennis courts, squash court, putting, croquet, boules, table tennis and on-site 18-hole golf course.

    Regarding the overall standard of décor; as part of our on-going programme of maintenance at hotel level, we have just finished replacing the bedroom curtains and are now focussing on the replacement of bedroom carpets and improving the corridors. Whilst we do not have a lift, as stated on our website, there is always a member of the team to assist with luggage if required and we trust this service was made available to you.

    We pride ourselves on being a friendly and professional team and were glad to read this was your experience. We were also glad you enjoyed your dining experience.

    Thank you once again for your positive review. We do hope we will have the opportunity of welcoming you back again for a further stay.

    Kind regards


    Iain Pollock
    General Manager
    Hilton Avisford Park

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 14 August 2017 via mobile

    Visited with family group for dads 70th birthday weekend. We have been to this hotel over the years hence my dad wanted to come back. We had a great weekend but my feedback is as follows ...
    On the plus side ...
    1) the hotel allows dogs which is really cute!
    2) we had children. The weather was good this weekend and the outdoor pool, tennis course, croquet, putting green and outdoor chess and table tennis were a hit as was just running about in the garden. It's fun for kids and you feel they are welcome.
    On the negative
    1) the hotel bedrooms desperately need refurbishment. They are very dated! It would be a shame if they refurbed them and didn't allow dogs! But I think they shouldn't let the hotel go too far under, hopefully a refurb is planned soon.
    2) the pool policy is 1 adult per 2 children under 16 in the pool. This I can live with. What I don't agree with is the adult needing to be in the water too. If my children were drowning obviously I'd jump in, but I think this is over zealous. This is about Hilton covering themselves but it's not sensible. My children swim in many places with me supervising them from the poolside, I've never been told I need to be in the water too. I found this very frustrating.
    3) there were two weddings at the hotel on the Saturday. It's fun to see the wedding guests. It's a bit odd when you're walking through the bar and a wedding is happening around you! I felt a bit like I was intruding but we had also paid to stay there. It wasn't a massive problem but I felt the staff were over stretched. Service at the bar is very slow and it takes ages to get served.
    4) finally it's not cheap. A packet of crisps £1.50. I can't remember the other prices but all adds up.
    If the weather is nice the hotel is fun with kids. It is relaxing. We went to Arundel for a grown up meander in the shops, and Littlehampton nearby was well wort a visit with children to go crabbing. Some crazy golf, beach etc.
    I would go again, it's just a shame the hotel rooms don't match the expectations and the pool policy is over the top!

    Stayed: August 2017, travelled with family
    Thank childfriendlyhols
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    GM_Avisford_Park, General Manager at Hilton Avisford Park, responded to this reviewResponded 18 August 2017

    Dear childfriendlyhols

    Thank you for your review of Hilton Avisford Park following your recent stay.

    We were pleased that you had an enjoyable stay with us for a special birthday celebration with your family. Regarding the overall standard of décor; we have just replaced all the bedroom curtains and are now replacing the carpets. We will then focus on the corridors. We have also very recently purchased new furniture for the lounge as well as additional relaxation furniture in the garden.

    Your feedback has been noted regarding the pool policy, however, we are governed by Health & Safety guidelines.

    We are a very popular venue for weddings and other functions and we apologise that the service during your stay was slow; your feedback has been passed to the relevant departmental manager for review to ensure there are adequate staffing levels at all times.

    On a positive note we were delighted that the weather was kind to you and you were able to enjoy the grounds and some of our extensive leisure facilities. We were also pleased that you found our location convenient for exploring local places of interest.

    Thank you once again for your review. We hope to have the opportunity of welcoming you and your family back again for a further stay.

    Kind regards


    Iain Pollock
    General Manager
    Hilton Avisford Park

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    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 14 August 2017

    We stayed in the Garden Lodge and had two rooms both spacious and comfortable although it would benefit from a little tlc in places.
    There were a lot of options for entertaining the children with pool(s) table tennis, putting, petanque and others.
    We ate in the restaurant and whilst there was a delay with our food the dining room was panelled old school and nice.. People actually made an effort to dress for dinner The food itself was very good and even the childrens menu was attractive. e thought the one, two or three course option very good value. Wine soon jumped up in price but the standard sauvignon went down easily There was also a bar meal menu with further options. There was one member of bar staff who was very good in that when we sat at a vacant but messy table he came immediately cleared it all thoroughly, wiped everything and vacuumed all around.
    It was a little out of Arundel itself but fine for us. I only wish I had an opportunity to play the golf course as it looked inviting.

    Room Tip: Ask for updated room
    • Stayed: August 2017, travelled with family
      • Value
      • Location
      • Service
    1  Thank Chinaplate1
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    GM_Avisford_Park, General Manager at Hilton Avisford Park, responded to this reviewResponded 17 August 2017

    Dear Chinaplate1

    Thank you for your review of Hilton Avisford Park following your recent stay.

    We were delighted that you had an enjoyable stay with us and found the accommodation spacious and comfortable. We are fortunate to be situated in beautiful surroundings with a wide range of leisure facilities including indoor and outdoor pools, tennis courts, squash court, sauna, steam room, beauty treatment rooms, table tennis, putting, boules, croquet and on-site 18-hole golf course - we were glad you were able to utilise some of them during your short stay.

    We were also glad that you enjoyed your dining experience in the Cedar Restaurant and found the various menus provided you and your family with sufficient choice. We have noted your feedback regarding the wine prices; these are set by Head Office rather than at hotel level.

    As we pride ourselves on being a friendly and professional team, we were glad to read this was your experience.

    Thank you once again for your very positive review; it is always a pleasure to receive such feedback which has been shared with the team. We do hope we will have the opportunity of welcoming you and your family back again for a further stay when perhaps you might have opportunity to try the golf course.

    Kind regards


    Iain Pollock
    General Manager
    Hilton Avisford Park

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    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 14 August 2017

    Unfortunately my partner booked this hotel and didn't really look at the reviews....big mistake!! He just went on the fact that it was a 'Hilton Hotel' and normally have a very good reputation. On arrival my first thought was beautiful location, however as we approached the hotel I noticed it had a very shabby exterior and in desperate need of a lick of paint and hoped that the interior wasn't the same! Well where do I start....chipped and dirty paintwork everywhere, dirty carpets and dated furniture, reminded me of something from the 1970's. The bedroom was cramped, stuffy,smelly and the decor appalling. The bed creaked and moaned every time I rolled over and kept me awake for most of the night, severely old and uncomfortable and should have been replaced 10 years ago!! This hotel is not cheap by any means and we expected more for the price we paid. Drinks were expensive, £16 for a single gin and large red wine!!! The only plus side to this one night stay was the dinner which was very nice but apart from that the whole experience was very disappointing! If you want luxury DO NOT BOOK THIS HOTEL!

    • Stayed: August 2017, travelled as a couple
      • Sleep Quality
      • Rooms
      • Service
    Thank KarenMc07
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    GM_Avisford_Park, General Manager at Hilton Avisford Park, responded to this reviewResponded 17 August 2017

    Dear KarenMc07

    Thank you for your review of Hilton Avisford Park following your recent stay.

    It was disappointing to read that you did not enjoy your stay with us. Regarding the overall standard of décor; we have an on-going programme of maintenance at hotel level and are currently replacing the bedroom carpets, we will then be focussing on the corridors. We have recently replaced the bedroom curtains and have new furniture in the lounge plus additional relaxation furniture in the gardens.

    We have noted your feedback regarding the quality of the bed and apologise for the discomfort experienced.

    We have also noted your comments about drink prices which will be taken into consideration when these are next reviewed, as they are set by Head Office rather than at hotel level.

    On a positive note, we were pleased that you enjoyed your dining experience in the Cedar Restaurant.

    Thank you once again for your review.

    Kind regards


    Iain Pollock
    General Manager
    Hilton Avisford Park

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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